Medical Secretary/Administrator

2 days ago

City Of London, United Kingdom Manor Drive Medical Centre Full time

Manor Drive Medical Centre is on the lookout for a proactive and enthusiastic Medical Secretary/Administrator to join our friendly secretarial teamIn this varied and rewarding role (approximately 21 hours per week), youll play a key part in supporting patient care by preparing and sending referrals, booking NHS appointments through the ERS system, and helping resolve queries with confidence and professionalism.Were seeking a tech-savvy team player with strong written English skills and a warm, clear telephone manner. Youll be communicating with patients and hospital departments, helping to solve problems and keep everything running smoothly. If youre organised, motivated, and ready to make a meaningful impact, wed love to hear from youMain duties of the jobThe main responsibilities of this role include preparing and sending referrals to the appropriate organisations, managing and resolving queries, chasing results and appointment updates, and maintaining clear communication with our GPs, patients, and hospital teams. Youll play an essential part in keeping our clinical processes running smoothly and ensuring patients receive the support they need.About usManor Drive is a thriving, patient-focused surgery caring for a community of approximately 16,500 patients. Our friendly, supportive team of around 40 staff members work together to deliver high-quality care.Based in Worcester Park, Surrey, were conveniently located close to the train station and local bus routes, making commuting easy.Our diverse includes GPs, a Physician Associate, Pharmacists, Practice Nurses, HCAs, a Mental Health Practitioner, an FCP, and a large, highly skilled administrative teamall working collaboratively to provide exceptional service to our patients.Job responsibilitiesTo beresponsible for undertaking a wide range of secretarial and administrativeduties and the provision of administrative support to the multidisciplinaryteam.Duties caninclude, but are not limited to, the processing of information (electronic andhard copy) in a timely manner, liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers inaccordance with current policies. Furthermore, duties can also includesupporting the administration and receptionist teams as required.To be responsible for SNOMED CTcoding of relevant information into patients electronic healthcare records onthe clinical system, adhering to the organisations coding policy.The post-holder will be an integralpart of the general practice team.Person SpecificationQualificationsA good standard of education, written and spoken EnglishMedical TerminologyGood understanding of MS Office and OutlookExperience of administrative dutiesExperience of working in a healthcare settingAbility to use initiativeUnderstanding of clinical codingAbility to get along with peopleAbility to work as a team player and autonomouslyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr

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