Medical Secretary

7 days ago


London, United Kingdom Eltham Palace Surgery Full time

**Job Summary**
A new and exciting opportunity has arisen for an accomplished and highly motivated Medical Secretary to join the team at Eltham Palace Surgery.

The role is offered on a part time basis, 25 hours per week, 09:00 - 14:00.

**Responsibilities**

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

f. Processing calling letters as requested

g. Scanning patient related documentation and attaching scanned documents to patient’s healthcare records

h. Inputting data into the patient’s healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms

k. Coding data on the clinical IT system

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

p. Supporting all clinical staff with general administrative tasks as requested

**Requirements**:

- Educated to GCSE in Mathematics and English (C or above)
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting as a medical secretary
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook

**Job Type**: Part-time

Pay: £12.00 per hour

Expected hours: 25 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Location: In person

Application deadline: 27/12/2024


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