Customer Service Advisor
1 week ago
**Job description**
I am recruiting for contact centre staff and customer coordinators and planners to work for an established business with excellent benefits and can offer hybrid working once fully trained.
We are looking for people who are good at solving problems and communicating with people at all levels. This is working in a fun environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.
Who we are looking for..
- Ideally, a background in office-based customer service, call centre, contact centre, high-volume call handling or similar.
- Confidence in communicating and an ability to form positive working relationships with technicians and customers.
- Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.
- Proven experience as a team player who wants to succeed.
- The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
- The ability to stay calm under pressure.
- Organised and able to multitask.
- Strong verbal and written communication ability.
- **Preferable**:An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential
- Experience in CRM systems
Pay: £11.65 - £12.16 plus overtime paid at 1.5 and double time.
Hours: Full time
- Flexible within our Opening Hours 8am to 8pm 7 days per week or Monday - Friday 8-6 (flexible) - 37.50 or 40 hours per week
This is initially a temporary contract but could lead to a permanent role.
Parking Available.
YORCOM 1639
Pay: £12.10-£12.59 per hour
**Benefits**:
- On-site parking
Schedule:
- Day shift
**Experience**:
- Phone etiquette: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Reference ID: YORCOM 1639
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