Customer Service

5 days ago

Tadcaster, United Kingdom Coyle Personnel Full time

** Work to start on 20th November**

I am recruiting for customer service/ coordinators working for an established business with excellent benefits and culture and Hybrid working.

We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.
- Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar.
- Confidence in communicating and an ability to form positive working relationships with technicians and customers.
- Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.
- Proven experience as an ardent team player who wants to succeed.
- The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
- The ability to stay cool under pressure.
- Organised and able to multitask.
- Strong verbal and written communication ability.
- **Preferable**:An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential
- Experience in CRM systems

Pay: £12.16 plus overtime paid at 1.5 and double time.

Hours: Full time
- Monday - Friday 8-6 (flexible) - 37.50 or 40 hours per week

Full training

This is initially a temporary contract but could lead to a permanent role.

Parking Available.

YORTR

**Job Types**: Full-time, Temp to perm

Pay: From £12.16 per hour

Expected hours: 37.5 per week

Additional pay:

- Bonus scheme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Phone etiquette: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: YORTR

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