Training Administrator

**Training Administrator**

**Location**:The role is based at the Trust’s office in West Berkshire although our flexible working policy offers a blend of home and office-based working

**Accountable to**:Training and Programme Manager

**Responsible for**: N/A

**Start date**:As soon as possible

**Hours of work**:35 hours/week, permanent, with flexible and hybrid working arrangements available. You may occasionally be required to attend off-site meetings; if these are outside office hours, time off in lieu will be given.

**Salary range**:£19,000 - £21,500 FTE, depending on experience

**Purpose**

To support the training and programme manager in expanding the Trust’s reach and impact and realising the Trust’s vision of making a positive difference to young people’s mental health.

**About the role**

The role of Training Administrator is an interesting and important position at the trust with a varied workload. Supporting the delivery of our mental health training and continuing to develop and improve the way we measure the impact of our charitable activities. There will be opportunities to see our mental health training in action, to gain skills and knowledge in evaluation methods, and obtain a good understanding of the sector. This is a key role in ensuring the trust and its activities are serviced with robust, reliable and up-to-date evidence and information.

You’ll need to be confident in dealing with the charity’s beneficiaries, both over the telephone and face to face. We have a small office team, and the successful applicant will need to be a flexible team player.

We’re looking for a conscientious and professional person with good organisational and IT skills, a proactive approach and team spirit. You’ll manage a varied workload, prioritising tasks as necessary, and will be comfortable communicating with a wide range of people at all levels.

**About us**

The Charlie Waller Trust was set up by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities. Our overarching mission is to educate young people and those with responsibility for them - so parents and carers, teachers, college and university staff and employers - about their mental health and wellbeing.

**About our team**

The Charlie Waller Trust is a great place to work with a small, employed team and over 40 freelance mental health trainers, speakers and experts. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

- **Warm**: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- **Empowering**: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- **Collaborative**: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- **Compassionate**: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination, or inequality.
- **Open**: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

**Key responsibilities**
- Work closely with and provide administrative support to the Training and Programme manager and Programme Directors.
- Support trainers with the day-to-day running of online and face-to-face courses and maintain effective communication links with the freelance trainers.
- Liaise with freelance trainers to provide logístical and technical support in the day-to-day delivery of training, CWT conferences and open access webinars.
- Participate in the planning, development, creation and implementation of training programmes to ensure the smooth running of all courses.
- Liaise with our charitable beneficiaries (both organisational and individual) to obtain data and qualitative information.
- Collect data directly with colleges, universities and schools programmes.
- Ensure proper filing of measurement and evaluation documents including questionnaires, monitoring reports and datasets.
- Provide analysis of training and resources delivered to support quarterly reporting to Trustees.
- Assist senior leaders the and wider team in the production and maintenance of project plans.
- Collaborate with the existing project team to implement new and improved methods to capture and report on our impact.
- Maintain monitoring and evaluation data on the Trust database to ensure accurate data analysis.

**Person specification**

**Experience**
- Previous professional experience, such as internship,