Administrator

7 days ago


Thatcham, United Kingdom McCarthy Stone Full time

McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role at our **William House **development **Thatcham, Berkshire **to help to enrich the lives of our homeowners. We are ideally looking for someone that has experience of rota planning.

Built in 2020 and consisting of 52 apartments, William House encourages independent living for the over 70's that may or may not need care.

**Salary: £11.05** per hour

**Hours: 15 per week**

**McCarthy Stone have a wealth of support and benefits for their staff. These include**:

- Life assurance
- Company pension
- Opportunities to stay in our guest suites across all our developments UK wide
- Discounts on apartment purchases for employees and immediate family
- Training and support with professional qualifications
- 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

**Administrator** **Responsibilities**:

- Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
- Managing incoming calls and enquiries.
- Producing letters and other correspondence, where accuracy is key.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
- Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
- Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administration support to the Estates Manager.

**Administrator Skills and Experience**:

- A caring, friendly, personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
- Ability to be considerate, patient, and professional, especially when in a busy office.
- Clear and confident communication skills and experience of using Microsoft Office.
- Hardworking diligent nature and a good timekeeper.

**Why join?** McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.


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