Sales Administrator

4 days ago


Newton Abbot, United Kingdom Finlake Resort &Spa Full time

Haulfryn has a fantastic opportunity for a **Sales Administrator **who will help us in providing administrative support to ensure the smooth running of the sales function.

We are one of the UK’s largest owners of 5-star luxury holiday and residential parks set in special and beautiful locations. For over 85 years we have been creating joyful moments for thousands of residents, owners and guests. It is our personal purpose to ensure that our family exists to bring joy to yours.

**Why Join Us**
- Competitive salary
- Bonus scheme
- 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time)
- Company Sick Pay
- Life Assurance/Life Cover
- Discounted holidays at our UK holiday parks
- Online, high street and leisure discounts
- Enhanced Pension Scheme
- Employee Assistance and Wellbeing Program
- Uniform provided
- Cycle to Work Scheme
- Eye Test Vouchers for VDU users
- Team Member of the Month award
- Refer a Friend Bonus
- Training and Development Opportunities

**What Will You Do**
- Support the sales team in delivering excellent customer service by liaising with customers to ensure the highest quality is presented throughout the holiday buying experience.
- Ensure the owners are the centre of every stage, providing them with excellent customer service during and after the Sales process.
- Ensure that everything is complete, ready for the handing over of customer's new home.
- Complete all pre-delivery inspections, including home, gas/electric checks, and other relevant checks
- Ensure all the relevant paperwork is completed in a timely fashion
- Prepare and present the homes for handing over to their owners and for sales purposes
- Provide aftersales support by liaising with manufacturers and contractors to resolve issues and warranty claims

**What Will You Bring**
- Strong administration skills along with sales administration experience within a fast-moving customer relationship environment.
- Confident telephone manner as well as good written English, computer skills and exceptional customer service skills
- Ability to work on your own initiative and be able to demonstrate proven organisational, communication and interpersonal skills
- Relevant administrative experience within a fast-moving environment
- An ability and drive to see a task through to completion

**Who We Are**

We are a family-owned business who started with a single holiday park in Abersoch, North Wales. More than 85 years later, we now have over parks in some of the most stunning locations from the exclusive Warren in Abersoch to our family holiday resort at Edgeley Holiday Park, Guildford, within touching distance of London and across to the peaceful residential Willows Riverside Park in historic Windsor.

We believe what differentiates us from other parks are our:

- Family values and a real community feel
- Really special, beautiful locations
- Warm and friendly team that make it feel like home
- How we nurture the nature around us

INDFOH


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