Relationship Manager

**Relationship Manager - Export**

Bibby Financial Services have an exciting opportunity available for a collaborative **Relationship Manager **to join our team on a**remote **basis. You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary, plus car allowance and other benefits.**

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

**Why us?**

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want - we believe in them and celebrate their success.

As our **Relationship Manager**, we will reward you and your hard work with:

- Private healthcare for you and your family
- Company pension scheme
- Wide range of flexible benefits, such as gym membership, technology, or health assessments
- Access to an online wellbeing centre
- Range of discounts from many businesses
- 25 days holiday which increases with service and options to buy or sell more
- Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme
- Car Allowance

**As our Relationship Manager, you will**
- Manage the client portfolio through periodic reviews, analysis of Management Information and compliance with client operating conditions
- Effectively manage Risk in accordance with the BFS Global Risk Framework
- Liaise effectively with the Sales and Operations Teams
- Deliver excellent customer service to all Clients and Prospect clients
- Prolong client life through excellent client service and building relationships
- Identify and maintain appropriate exit strategies for each client
- Add value to our clients through strong relationships and BFS products and solutions

**Your responsibilities as our Relationship Manager will include**:

- Obtaining all documentation from clients to fulfil operating conditions
- Reviewing all documentation obtained to ensure full understanding of clients' risk profile
- Managing excellent client service by good communication with Credit Control/Service Centre and Relationship Executive
- Managing Risk by good communication with Credit Control/Service Centre and Relationship Executive
- Seeking new opportunities for BFS by proactively managing the client relationship
- Ensuring an excellent onboarding experience for the client by adhering to the BFS Onboarding Process
- Developing and maintaining own network of business connections in the local area to enhance BFS reputation and opportunity identification

**What we are looking for in our ideal Relationship Manager**:

- UK ABFA Certificate
- IT skills/familiarity with CRM and risk management systems
- Experience in managing a portfolio of clients
- Customer service experience
- Experience of risk management in a financial services environment
- Excellent attention to detail
- Time management skills
- Relationship management skills
- Financial understanding

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘**Apply**’ today to be considered as our **Relationship Manager **- we would love to hear from you

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.