Student Support Administrator

2 weeks ago

London, United Kingdom Gordon Yates Limited Full time

Key Responsibilities:

- Act as the front-line contact for the service
- Working alongside other Student Advice Service Manager staff, help to provide a full administrative support service to the unit
- Working alongside the Head of Student Experience to provide a full administrative support for the School's Wellbeing and Support for Study Procedures
- Extensive diary management for the Head of Student Experience
- Support Programmes Office Manager with Return to Study process
- Scheduling Break in Studies meetings with appropriate staff and students
- Working alongside the Student Advice Service Manager to provide administrative support for the Support Advisor Meeting process
- Monitor stocks of stationery, leaflets, printer inks etc, and complete stationery order forms for budget holders to sign, when new stationery is needed
- Ensure that the office is maintained in a tidy and coherent manner at all times
- Make judgements on the urgency of requests made to the Centre and, in consultation with the Student Advice Service Manager, prioritise its work in response to this
**Experience**:

- Experience of office administration
- Ability to learn and retain a broad knowledge about pastoral student support issues
- Excellent interpersonal skills and a calm, efficient manner
- A desire to work as part of a team and with confidence in an advisory role to individuals and groups of students seeking information about a broad range of issues
- Ability to work with a wide variety of different stakeholders
- Ability to work independently and be self-motivated and proactive
- Experience of working effectively to deadlines and self-organising
- Ability to show initiative, as well as respond to instructions

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