New Business Administration Assistant

2 days ago

Bromsgrove, United Kingdom AFH Financial Group Full time

**New Business Administration Assistant**

As an New Business Administration Assistant, you will work within the New Business Team, completing the logging of New Business received, ensuring the entry of accurate data, maintaining department diary, providing administration support and completing team post duties.

Please do feel free to talk to us about flexible working as well as hybrid working and part time options for you. Immediate starts are available.

**Key Responsibilities as our New Business Administration Assistant will include**:

- To be a point of contact for clients, providers and members of the business
- Update and manage a diary system, dealing with the relevant new business diary entries within set SLA’s (service level agreements) to the conclusion of the new business processing
- Maintenance of all administration systems, ensuring that all client data is accurate and up to date
- Assist with the management of the IFAs pipeline of new business.
- Use online systems where necessary to obtain information for new business tracking
- Overseeing workflow management and co-ordinating functions within the team.
- Acting as support to team members in communications to IFAs re initial case checking.
- Acting as a referral point for team members in relation to regulatory queries.
- Providing administrative support.
- Referring any New Business to Compliance that requires a pre-check before submission.
- Ensuring that any post received is distributed or dealt with each day.
- The daily checking of various inboxes/ diary filters ensuring that this is dealt with or distributed to the relevant team members.
- Accurately scan and attach compliance documents via the XPlan system
- Any other reasonable request made by a Director/Manager of the business.
- Scanning of New Business cases when workloads are high.
- The answering of telephone calls and dealing with relevant queries.

**What we are looking for in our ideal** **New Business Administration Assistant**:

- Ideally relevant work experience within a similar role
- Must have a keen eye for accuracy and attention to detail
- Effective organisational and planning skills.
- Able to work to deadlines.
- Experienced using Microsoft Word and Excel.
- Delivery focused, with a drive for quality throughout
- Excellent interpersonal and communication skills
- Willing to learn and develop
- Able to work as part of a team, or if required, under your own initiative
- Work as part of a shift rota pattern of 8am - 4pm, 9am - 5pm, 10am - 6pm

**Benefits of working for AFH**:

- Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
- Contributory pension scheme, and death-in-service benefit at 4 x your annual salary
- Competitive salary and annual discretionary bonus, following one year’s service
- Health benefit scheme - including digital gym subscriptions, dental and optional treatments and alternative therapies
- Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
- Loyalty bonus and additional holiday days, based on length of service
- Employee referral bonus scheme
- Social events

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

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