Service Team Manager

2 weeks ago


Hertford, United Kingdom Auto Skills UK Full time

SERVICE TEAM MANAGER
Basic Salary - £27,000
OTE - £34,000
Working Hours
- 45 Hours - Monday -Friday 8:00 - 18:00 + 1 in 3 Saturday Mornings 08:30 - 13:00 ( paid as overtime)
Location -Hertford

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Manager. The Service Team Manager will have a major part to play in achieving success by providing a professional service to allservice customers and colleagues.

Responsibilities of a Service Team Manager
- Provide exceptional customer service skills and lead by example.
- communicate service and repair work to customers
- Meet targets set by upselling additional products.
- Maximise service department profitability ensuring customer awareness of all available workshop services
- Provide the highest level of customer care and satisfaction.

Skills and Qualifications of a Service Team Manager
- Main Dealership or Large Independent experience
- Initiative to think on your feet when met with difficult situations
- Ability to work as a leader as well as still being part of a team
- A commitment to deliver a first-class customer service
- Career driven and ambition to hit targets
- Knowledge to help team members to move forward



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