2nd/3rd Line Supporttechnician

2 weeks ago


London, United Kingdom Intec Select Full time

2nd/3rd Line Support Engineer - Wimbledon - Up to £45,000 + Excellent Benefits

Overview:
An excellent opportunity has arisen with a managed service provider for a 2nd/3rd Line Support Engineer. Our client is a highly regarded company based in Wimbledon who provide high-level support to recognised businesses, and are continuously expanding.

Role & Responsibilities:

- Handle escalated calls from first line Service Desk
- Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365
- Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken
- Administer backup and disaster recovery systems and processes
- Management of relationships with third parties and suppliers
- Keep operational documentation up to date
- Attend client sites for issue resolution and pro-active maintenance

Essential Skills & Experience:

- 3+ years’ experience on a helpdesk, technical support or similar role
- Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering
- Good knowledge of Hyper-V and VMware ESX
- Strong knowledge of Microsoft Exchange Server, Microsoft Windows 7-10 and Office 365
- Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
- Experience in managing Cisco switches and routers
- Knowledge of Windows Script Host/VBScript/ PowerShell

Desirable:

- Previous experience working for a Managed Service Provider or Consultancy

Package:

- £30,000 - £45,000 dependent on skills and experience
- Bonus opportunity too
- + many other benefits

2nd Line/3rd Line Support Engineer - Wimbledon - Up to £45,000 + Excellent Benefits


  • 2nd Line

    2 weeks ago


    London, United Kingdom AWD online Full time

    **2nd Line & 3rd Line Support Engineer / Infrastructure Analyst** with excellent senior level service desk technical support and customer facing skills required for remote and project based work with an IT Managed Service Provider based in CentralLondon (The offices are a few minutes’ walk from Holborn Station). **SALARY**:£30,000 - £35,000 per annum...


  • London, United Kingdom SER Limited Full time

    2nd / 3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally within an MSP environment. The...


  • London, United Kingdom SER (Staffing) Ltd Full time

    2nd / 3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally within an MSP environment. The Role...


  • London, United Kingdom Modis Full time

    **2nd/3rd Line Infrastructure Support** London - 2/3 days remote. Permanent role. Up to £50,000 plus bonus and benefits **Opportunity for somebody with predominantly 2nd line experience to move into a 3rd line support role.** I'm looking for an experienced Infrastructure Support Engineer to join one of my global clients in their central London office...


  • City Of London, United Kingdom SER Limited Full time

    2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working!I am working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment.The RoleYou’ll...


  • London, United Kingdom Involved Solutions Full time

    **2nd/3rd Line IT Support Engineer - up to £37,800 + Benefits - Central London** The role is a fully onsite role meaning you will be in the office 5 days a week. A leading Education body based within Central London are looking to bring in an 2nd / 3rd Line IT Support Engineer to join there growing IT team. They are looking for an interactive, sociable...


  • London, United Kingdom Spring Technology Full time

    2nd/3rd Line Roaming Support Engineer - London Are you well adept with providing 2nd and 3rd line technical support? I have an excellent new role that has just become available working for a reputable transportation firm in the centre of the city of London. This role will be focused around resolving 2nd and 3rd line IT Service Desk support incidents...


  • London, United Kingdom Nexus Full time

    Job Description IT Infrastructure Engineer 2nd and 3rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2nd and 3rd Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with...


  • Greater London, United Kingdom Jas Gujral Full time

    IT Infrastructure Engineer 2nd and 3rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2nd and 3rd Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to...


  • London, United Kingdom Modis Full time

    **_2nd and 3rd line IT Support Role - 6 month contract, possible extension /£250 - £270 per day_** **Overview** **Job Role: 2nd and 3rd Line Support / IT Support Analyst** **Location: Central London** **Day Rate: £250 - £270** **Contract: 6-month contract, extension possible** **The role** - excellent troubleshooting skills, - the ability to work...