2nd / 3rd Line IT Support Engineer

1 day ago


City Of London, United Kingdom SER Limited Full time

2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid WorkingI am working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment.The RoleYou’ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work.Key ResponsibilitiesProvide 3rd-line troubleshooting across servers, networking, and virtualisationConfigure and manage Windows Server, AD, DNS, DHCP, GPOsSupport Hyper-V/VMware environmentsManage backups & DR using VeeamSupport networking: DNS, DHCP, VLANs, routing, VPNAssist with cloud technologies (M365, Intune, Google Apps, AWS S3)Work on infrastructure and migration projectsMaintain documentation and deliver excellent customer serviceTechnical RequirementsStrong Windows Server & AD experienceHyper-V / VMware exposureVeeam Backup & Replication knowledgeSolid networking fundamentalsExperience with Lucidlink / Egnyte (remote file storage)Intune and MDT knowledgeFamiliarity with endpoint security tools (Defender, Sophos, Bitdefender)Package & Benefits40-hour week, Mon-FriWFH Fridays + additional remote days22 days holiday + BH (rising to 25)Company socials, awards & referral bonusesProfessional development & training opportunitiesIf you’re a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details.The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions. #J-18808-Ljbffr



  • London, United Kingdom SER Limited Full time

    2nd / 3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally within an MSP environment. The...

  • 2nd Line

    2 weeks ago


    London, United Kingdom AWD online Full time

    **2nd Line & 3rd Line Support Engineer / Infrastructure Analyst** with excellent senior level service desk technical support and customer facing skills required for remote and project based work with an IT Managed Service Provider based in CentralLondon (The offices are a few minutes’ walk from Holborn Station). **SALARY**:£30,000 - £35,000 per annum...


  • London, United Kingdom SER (Staffing) Ltd Full time

    2nd / 3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally within an MSP environment. The Role...


  • London, United Kingdom Involved Solutions Full time

    **2nd/3rd Line IT Support Engineer - up to £37,800 + Benefits - Central London** The role is a fully onsite role meaning you will be in the office 5 days a week. A leading Education body based within Central London are looking to bring in an 2nd / 3rd Line IT Support Engineer to join there growing IT team. They are looking for an interactive, sociable...


  • City of London, Greater London, United Kingdom Station Full time

    2nd / 3rd Line Project Support Engineer - 4-Month Contract Location: Central London (On-site 4 days per week) Our London-based client is seeking an experienced 2nd / 3rd Line Project Support Engineer for an initial 4-month contract to assist with project work focused on Intune. This is a hands-on role and will include supporting a busy...


  • London, United Kingdom Modis Full time

    **2nd/3rd Line Infrastructure Support** London - 2/3 days remote. Permanent role. Up to £50,000 plus bonus and benefits **Opportunity for somebody with predominantly 2nd line experience to move into a 3rd line support role.** I'm looking for an experienced Infrastructure Support Engineer to join one of my global clients in their central London office...


  • City of London, United Kingdom Gold Group Ltd Full time

    3rd Line IT Support Desk Engineer Permanent Central London Office Based£45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk consists of 30 Engineers, of which 9 are based in the...


  • London, United Kingdom Spring Technology Full time

    2nd/3rd Line Roaming Support Engineer - London Are you well adept with providing 2nd and 3rd line technical support? I have an excellent new role that has just become available working for a reputable transportation firm in the centre of the city of London. This role will be focused around resolving 2nd and 3rd line IT Service Desk support incidents...


  • london (city of london), United Kingdom Gold Group Ltd Full time

    3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + BenfitsMy client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk consists of 30 Engineers, of which 9 are based in the...


  • London, United Kingdom entrust IT Full time

    2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. Atentrust IT , you won't just be...