User Researcher

1 week ago

London, United Kingdom NatWest Boxed Full time

Innovation and Digital Design & Delivery, Customer

User Researcher
- London, United Kingdom- Permanent- Full Time#R-00244586

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
- This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job description

Join us as a UX Researcher
- You’ll have strong previous experience in a User Research role using both qualitative and quantitative methodologies
- Display solid capability across the whole User Research lifecycle from defining recruitment briefs and research objectives through to synthesis and reporting
- Strong experience in a wide range of research methods including user interviews, surveys, contextual enquiries, diary studies and usability tests
- Have coherent and effective storytelling to communicate research findings to teams and stakeholders through best suitable format e.g. personas, customer journeys, and reports

What you'll do

At NatWest Boxed, we put the user at the centre of everything we do. You will play a vital role to build a user research function, the objective for which will be to support and upskill our product teams and to undertake new research to gather new insights across our user base.

Additionally, you’ll be:

- Designing, running and managing user research using a variety of techniques
- Sharing and promoting talking and learning about users across the company
- Helping to educate designers, product managers and content designers on best practice research techniques
- Working with the data analytics team to combine research to discover new insights
- Helping to foster a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs

The skills you'll need

You’ll need to have experience of doing user research in a product led company and using both qualitative and quantitative research techniques to address design challenges for new and existing products or services. You’ll also be creative in your problem solving and be able to work well with product squads and stakeholders of varying levels.

We’ll also be looking for:

- Knowledge of research techniques, including UX evaluative testing, diary studies, ethnographic observation, survey design and co-creation workshops
- The ability to deliver relevant and effective insight under varying project constraints
- Excellent communication and collaboration skills across all levels with an ability to champion design thinking and influence key stakeholders
- An interest in up-skilling product teams and building a democratised research function
- Experience working with analytics and data teams to support User Research insight

London: An exciting and unparalleled hub of opportunities

Discover the magic and excitement of working in this extraordinary capital city.

Not ready to apply?

Tell us what sort of roles you’re interested in and we’ll send you details about new roles, events and articles that match your preferences.

  • User Researcher

    3 days ago

    London, United Kingdom Investigo Full time

    Role: User Researcher Rate: £500-550 (Inside IR35) Location: London **The Role** A User Research Lead is an expert practitioner who works with teams to ensure they have high-quality and valuable insight into user needs and experience to inform their work. User Research Leads deliver research and analysis on complex, strategic, and highpriority projects,...

  • User Researcher

    2 weeks ago

    London, United Kingdom Amber Labs Full time

    **The Company** We are a specialist Data and Digital Transformation consultancy focused on supporting our clients in successfully delivering on their digital transformation programmes. Our aim is to ensure we deliver value from our client's data using innovative approaches that improve their data capabilities, analytics and data governance. **The...

  • User Researcher

    3 days ago

    London, United Kingdom Searchability Full time

    _**User Research, Workshops, Usability, Quantitative Surveys, Interviews, Agile**_ **User Researcher** Brand new opportunity for a User Researcher to join a Company who are transforming the way health and care is delivered. 100 % remote salary up to £50,000. - Opportunity to join a forward thinking Company who's solutions are used widely across the UK -...

  • User Researcher

    1 week ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher **Inside IR35** **Contract Term: 6 Months*** **Contracting Authority: DCMS** **Location: Remote (Once or Twice a month in Either London or Manchester Office)** **As a **user Researcher **your main responsibilities would be to**: - align user research activities to help teams to understand changing user behaviours. - Understand the...

  • User Researcher

    1 week ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher** **Contract Term: 12 Months** **Contracting Authority: Home Office** **Location: Hybrid working with Occasional Travel** **As a User Researcher your main responsibilities would be to**: - Support the planning and design of high-quality digital services, based on user needs and sets of related stories in accordance with Home Office...

  • User Researcher

    2 days ago

    London, United Kingdom OFGEM Full time

    **Details**: **Reference number**: - 389544 **Salary**: - £34,123 - £48,561 - National £34,123-£45,831, London £36,824-£48,561 Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying. - A Civil Service Pension with an employer contribution of 28.97% **Job grade**: - Higher Executive...

  • User Researcher

    1 week ago

    London, United Kingdom Scrumconnect Consultancy Full time

    Job Information Industry - TechnologyCity - LondonProvince - Greater LondonCountry - United KingdomPostal Code - EC1ASenior User Researcher Senior Level - SFIA5 - Salary: £55k -75k dependent on experience - Location: London About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most...

  • User Researcher

    2 days ago

    London, Greater London, United Kingdom Adecco Full time £65,000 - £75,000 per year

    User Researcher (Human Factors / User-Centred Design) X2UK Wide - with travel to client 1/2X a month£65-75,000 per annum + permanent benefitsCandidatesmustbe eligible forSC Clearance.We are looking for 2 experiencedUser Researchersto join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so...

  • User Researcher

    3 days ago

    London, Greater London, United Kingdom C the Signs Full time £60,000 - £80,000 per year

    At C the Signs, we are transforming cancer detection and care with our AI-driven platform, enabling clinicians and patients to make faster, more accurate decisions. With over 400,000 cancer risk assessments conducted, more than 30,000 cancers detected, and 99% sensitivity in identifying cancer, our platform has a proven track record in driving impactful...

  • User Researcher

    1 week ago

    London, United Kingdom Capgemini Full time

    **About the job you're considering**: **We are looking to fill a number of mid and senior level user research roles.** **Hybrid working** **The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home. You will be unable to work at home...