Early Supportive Discharge Administrator
2 days ago
Are you a highly motivated and experienced individual looking for a new challenge? We have opportunities for individuals to join our admin support for our Stroke department.
This is a full time permanent role, based at South Petherton.
(Part time hours may be considered for the right applicant)
You will work as part of the countywide Early Supportive
Discharge Service providing the following;
- Receiving and processing referrals
- Telephone duties
- Typing of correspondence and reports
- Organisation of client appointments including creation and posting of relevant letters and forms.
The Early Supported Discharge Service enables the accelerated discharge of Stroke and Acquired Brain Injury patients usually to their own home or normal place of residence from district or community hospitals.
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- Waiting list management (via Excel and RiO); monitoring of service quality improvement plans and service performance targets
- Taking telephone calls from ESD clients/carers.
- To minute ESD business meetings and other meetings as required and carry out any actions as required.
- To provide a point of contact for professionals from within the Trust and across a wide range of external agencies, families, carers, and young people, ensuring effective communication, liaison and courtesy at all times.
- Maintenance of administrative files and records of referrals, attendances and discharges.
- Maintenance of client files - ensuring confidentiality.
- To type reports, letters, minutes and forms etc. maintaining accuracy, appropriate layout in line with Trust policy and presentation.
- To assist in data input for research purposes and obtaining information from the RiO system for audit and Service Quality Improvement Plan purposes.
For more information please see attached Job Description.
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