Icss Administrator

**The closing date is 1st Oct 2025**

**Job summary**:
Do you want to be part of an exciting and growing service?
Our Integrated Community Stroke Service (ICSS) delivers intensive rehabilitation within patients' homes, clinics and group settings using state-of-the-art mobile technology, ensuring patients are kept at the centre of all decisions, goals, intervention and discharge plans. Our aim is to broaden access to our stroke patients across Somerset and specialist inpatient and ongoing community stroke rehabilitation.
The team consists of Occupational Therapists, Physiotherapists, Nurses, Speech and Language Therapists, Psychologists and Rehabilitation Assistants who jointly provide patient centered specialist rehabilitation to patients.
To support this service, we have the opportunity for a dynamic, motivated and experienced additional administrator to work as part of the team and contribute to the efficient countywide service.
The post-holder will work as part of a team providing comprehensive administrative services including receiving and processing referrals, telephone duties, typing of correspondence and reports and the organisation of client appointments including creation and posting of relevant letters and forms.

**Main duties, tasks & skills required**:
The post holder will work as part of the countywide Integrated Community Stroke Service.

The Integrated Community Stroke Service enables the accelerated discharge of Stroke and Acquired Brain Injury patients usually to their own home or normal place of residence from district or community hospitals.

The post-holder will work as part of a team providing comprehensive administrative services including:

- Administer and coordinate referrals processes
- Clinically targeted data collection
- Clinical administration
- Clinical Data input into RiO system
- Creating and updating Excel spreadsheets
- E Roster administration and maintenance (if required to )
- Telephone duties
- Word processing
- Scanning
- Filing
- Dealing with incoming and outgoing mail
- Arranging appointments
- Ordering of equipment
- Booking rooms
- Use electronic dictation.

**About us**:
At **Somerset NHS Foundation Trust**, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

- ** Flexible working options** to help you balance work and life
- ** NHS pension scheme** for long-term financial security
- ** Generous annual leave allowance** to recharge and relax
- A strong focus on **career development** to help you grow and achieve your potential

Additionally, you'll gain access to our **Blue Light Card**, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

**Why Somerset?** Somerset offers the perfect blend of **idyllic countryside, outstanding areas of natural beauty**, and **breathtaking coastlines**, with vibrant cities like **Bristol**, **Bath**, and **Exeter**just a short drive away - and only two hours to **London**.

The region is home to excellent **educational facilities**, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

**Somerset truly has it all** - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

**Job description**:
Please see attached comprehensive Job Description for a full list of duties and the personal specification

**Person specification**:
**Qualifications**:
**Essential**:
RSA/OCR Stage III or equivalent in Word Processing or typing

GCSE English C grade minimum

Training in the use of PowerPoint and Excel

**Desirable**:
ECDL, CLAIT or equivalent

NVQ level 3 in administration

**Experience**:
**Essential**:
Experience of setting up and maintaining office systems and procedures that support smooth running of the department

**Desirable**:
Experience of working in an NHS setting

Experience of working in a mental health setting

**Additional Criteria**:
**Essential**:

- SKILLS & ABILITIES

Proven teamwork experience

Ability to manage diaries and organise meetings, appointments and training

Ability to provide and receive complex

information of a confidential and sensitive manner

Ability to take minutes and transcribe in draft form

Good all round IT skills

Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.

Listens to others' views respecting and valuing individual patient needs.

**Disclosure and Barring Service Check**:
**UK Professional Registration**:
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Sue Wilkinson

07876740190

**Pay scheme**:
Agenda for Change

**Band**:
Band 3

**Salary**:

- £24937.00 to £26598.00 Yearly
**Contract**:
Fixed Term

**Duration**:
9