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Infrastructure and Security System Administrator
2 weeks ago
**Infrastructure and Security System Administrator**
**We have an excellent opportunity for an Infrastructure and Security System Administrator to join our growing Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally.**
**About the role**:
Reporting to the Infrastructure Services Manager, you will work across cyber security internally and externally, ensuring that our customers have the correct security procedures in place whilst monitoring for CVE’s. This role will also ensure that Support Revolution has the correct security procedures in place whilst assisting our in-house security expert with all security matters.
You will also work with wider colleagues and our customers to create, manage, and maintain systems, and ensure that these are running smoothly.
This role is based in our Berkshire head office - a two-minute walk from Thatcham train station with free onsite parking and easy access to many nearby towns and cities.
**What you'll be doing**
No day is the same at Support Revolution, but you will find yourself getting involved in:
- Working with internal colleagues to create systems for customers, with the inclusion of cyber security procedures where necessary
- Managing and maintaining systems for our customers and ensuring these are always operating effectively
- Assisting with the development and implementation of cyber security policies and procedures both internally and externally
- Monitoring for CVEs across our customer environments
- Working across cloud and on-premise environments
**What we're looking for**:
To be successful in this position, experience in a system administration role is vital, as is the ability to work across multiple platforms such as AWS, Microsoft Azure, and O365. As you will be working on customer environments, this role requires an active United Kingdom (SC) security clearance. We are also looking for the following skills and experience:
- Experience of AWS, Microsoft Azure, and Microsoft O365 platform services
- Working knowledge of networking, connectivity, VPN technologies and firewalls
- An intermediate understanding of cyber security analysis and intrusion prevention systems (we have a great training structure and will give you in-depth training on our cyber security tools and procedures)
- Understanding of Windows server technologies including Hyper-V and/or VMWare
- Exposure to scripting languages such as Python or Windows PowerShell
- Understanding of Linux/Unix administration and database technology (such as Oracle, MSSql) would be preferable but aren’t essential
On top of the above, we have some core values that underpin our culture and performance:
- ** Ownership** - respect, recognition, and empowerment of others; taking the initiative to bring about positive results
- ** Curiosity - **visionary and entrepreneurial thinking to develop and drive forward new ideas. An agile, flexible approach. Seeking new opportunities and driving change within both Support Revolution and our customers’ needs
- ** Bias for action **- knowing what needs to be done and not being afraid to do it. we are motivated by strategic thinking and quick action
- ** Fairness **- we are proud to act ethically and with integrity to all of our internal and external customers, to maintain people’s trust in our business. We believe in giving customers fair value for money, and we provide a working environment where employees have equal opportunities to excellent benefits and working conditions. Our ethical standards and code of conduct are to be upheld by all employees
- ** Customer commitment **- we are passionate about meeting our customers’ needs, and we relentlessly pursue new ways to provide them with the best support available. We are committed to being the very best that we can be
- ** Positivity** - creating a positive work culture that is supportive of others
**Benefits and perks**:
- 25 days holiday (rising to 30 days with length of service), plus bank holidays, plus your birthday off on us
- An additional annual leave purchase scheme
- Perkbox membership which includes access to discounts and cashback with hundreds of retailers
- Company contributed pension, a competitive sick pay scheme, and a free Employee Assistance Programme
- Incredible length of service rewards including bonuses and paid sabbaticals
- Competitive company incentive programmes, including referral schemes
- Free eye test and flu vouchers
- Regular reviews, training, and career progression to ensure that you have an exciting journey within our company This includes access to our personalised online training portal
- Flexible working arrangements
- Company beer fridge (yes, free beer)
- A great company culture with regular social events including our 4 pm club, quarterly team-building days and summer and Christmas events. We also have a dedicat
