Administrative Officer

**Details**:
**Reference number**:
199251

**Salary**:
£18,986 - £23,770

£18,986 - £22,200 (National) £20,370 - £23,770 + £3,150 RRA (London)

**Grade**:
Administrative Officer

A2

**Contract type**:
Permanent

**Business area**:
CPS - CPS Direct

**Type of role**:
Administration / Corporate Support

**Working pattern**:
Flexible working, Full-time, Part-time

**Number of posts**:
15

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Location

East Midlands (region), East of England (region), London (region), North East (region), North West (region), South East (region), South West (region), Wales, West Midlands (region), Yorkshire and the Humber (region)

About the job

**Summary**:
Committed to professional growth, the CPS offers all their staff with clear progression pathways and a diverse range of learning and development opportunities, to progress your career in a supportive environment, whilst also gaining access to various promotion opportunities.

At the CPS we pride ourselves on providing a variety of benefits that ensure our employees’ requirements are at the core. This includes wellbeing support, flexible working, civil service pension scheme, access to employee savings including high street retailer offers and discounts and 25 days leave, rising to 30 days after 5 years’ service.

Working for the Crown Prosecution Service you will also gain access to a range of learning and development activities, including through Civil Service Learning and an individual learning account in addition to any central and local development opportunities and requirements.

Please note, is is essential for the post holder to have basic Microsoft Word, Excel and Outlook experience.

Please note excess fares will not apply.

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- formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action

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**Job description**:
The purpose of this role is to provide general administrative assistance to the whole team. This person will also need to act as the first point of contact for the unit, dealing professionally and courteously with general enquiries and before then passing it onto the relevant person or department as and when necessary.

To provide a National File Standard triage service on all pilot cases received into CPS Direct from the police. To act as the first point of contact for the unit, dealing professionally and courteously with general enquiries and passing to the relevant person or department as and when necessary.

Please note, this role is home
- based and will consist of out of hours working which includes weekends and bank holidays. You will be expected to work your contracted hours each month within the agreed shift pattern which will be over the 24 hour period. You may also be expected to travel and attend face to face team meetings and events with sufficient notice.

Please note that an allowance for working out of hours is applicable.

**Responsibilities**:

- To develop and maintain administrative systems to ensure efficient management of general/specific work assignments/projects
- To research background information for management (as required) for dealing with more complex and / or comprehensive issues
- To be proactive in carrying out designated tasks to a high standard within the team’s specified deadlines
- To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner
- To build and maintain good working relationships with external agencies and other members of the Criminal Justice System to ensure the smooth operation of CPS business
- Provide assistance and support to the team by performing a range of general administrative duties when required

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace

**Benefits**:
Employee Wellbeing Support, such as Mental Health First Aiders & Allies, Free Health Checks, Workplace Wellness Courses, and Healthcare access.
- Volunteering Leave
- Cycle2Work scheme, Bike, Parking and Season Ticket Loans
- Access to CPS Reward Schemes
- Flexible Working and a family friendly approach to work
- Childcare vouchers outside and in addition to Government Tax Free Childcare Scheme
- 25 days annual leave, plus bank holidays and 1 privilege day
- Civil Service Pension

Working for the Crown Prosecution Service you will also gain access to a range of learning and development activities, including through Civil Service Learning and an individual learning account in addition to any central and local development opportunities and requirements.

This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.

Things you need to know

**Security**:
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