Office Administrator

1 week ago

North London, United Kingdom The Hearing World Full time

**Office Administrator Manager**

**Company Name**: The Hearing World

**Location**: Crouch End, North London, N8

**Job Type**: Full-time

**About Us**: The Hearing World is a leading audiology clinic dedicated to providing exceptional hearing healthcare services to the community in London and surrounding areas. We are passionate about improving the lives of our patients by offering top-notch audiological care and solutions.

**Key Responsibilities**:

- Proactively following up on leads and inquiries to convert them into appointments and potential clients.
- Assisting in basic audiology tasks, learning and acquiring fundamental knowledge in audiology processes and procedures.
- Managing shipping and postal services for the clinic, ensuring timely and accurate handling of packages and mail.
- Resolving customer complaints and concerns promptly and effectively, maintaining a positive patient experience.
- Overseeing general administrative tasks such as filing, data entry, maintaining records, and managing office supplies.

**Requirements**:

- Proven experience in office administration, preferably in a healthcare or clinic setting.
- Excellent communication and interpersonal skills.
- Ability to learn and understand the basics of audiology to assist in clinic operations.
- Strong organisational skills and attention to detail.
- Proficient in Microsoft Office suite (Word, Excel, Outlook).
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- Knowledge of postal/shipping procedures is advantageous.

**Preferred Qualifications but not required**:

- Previous experience in audiology or healthcare administration is a plus.
- Relevant certification or coursework in office administration or related fields.

**Benefits**:

- Competitive salary based on experience and qualifications.
- Opportunity to learn and grow within a dynamic and rewarding healthcare environment.
- Positive and supportive team culture.

If you're passionate about making a difference in people's lives and possess the necessary administrative skills along with a willingness to learn about audiology, we encourage you to apply

**Job Types**: Full-time, Part-time, Permanent

Pay: £19,600.00-£26,600.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Reference ID: Office Administrator Manager - Audiology - The Hearing World

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