Wealth Consumer Duty Business Process Specialist 12

3 days ago

London, United Kingdom eFinancial Careers Full time

Join us as a Business Process Specialist
- Joining the Wealth Consumer Duty programme, this is a critical role that will see you leading activities to manage, embed, define and implement updated business processes as a result of the new FCA Consumer Duty rules
- We'll look to you to improve the efficiency and effectiveness of processes by facilitating improvement work
- You'll have the chance to build and maintain a strong network of stakeholders and further your career with us by directly influencing executive and senior stakeholders within your business area
- We are offering this position for a period of 12 months

**What you'll do**
As a Business Process Specialist on the Wealth Consumer Duty programme, you'll be making sure that all processes are consistent, aligned to our regulatory requirements and are streamlined, effective, well managed and documented. You'll be assessing customerand business requirements, researching and analysing potential solutions and making recommendations to enhance our processes, as well as managing the definition and implementation of all changes to them.
Alongside this, you'll continuously review all processes to make sure that processes are current, adhere to all relevant regulations and policies and are simplified for the users.
Your role will also involve:

- Carrying out the diagnosis, design and implementation phases of process methodology to identified processes, supporting both local and end-to-end optimisation work
- Helping to diagnose complex issues leading to action oriented solutions
- Working closely with business partners to support local tactical improvement work

**The skills you'll need**
To join us in this role, you'll hold an accounting qualification and will be able to demonstrate the relevant experience at management level. You'll need a good working knowledge of financial and accounting processes and you'll ideally have financial servicesexperience.
You'll also bring:

- An understanding of the banking regulatory environment
- Experience working on regulatory change programmes
- Experience working on data driven requirements or programmes with a data component
- Experience working within the Wealth business
Excellent stakeholder management and influencing skills
- A flexible and adaptable approach to meeting requirements
- Strong planning and organisational capabilities

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