Senior Consumer Duty Consultant

Description Your way to impact The Consumer Duty Manager plays a critical role in ensuring strong first‑line oversight of customer protection and the delivery of good outcomes under the FCA’s Consumer Duty. The role is responsible for maintaining robust processes to monitor and evidence compliance, with a strong emphasis on data‑driven reporting and...

Hi We're UW.We're on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savingsWe're aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.Got your attention? Read on…We put...

Senior Associate - Consumer Duty Policy Division - Consumer Policy and Outcomes (CPO) Salary - National (Edinburgh and Leeds) ranging from £52,400 to £61,800 and London £57,700 to £68,000.00per annum (Salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial...

Senior Associate - Consumer Duty Policy Division - Consumer Policy and Outcomes (CPO) Salary - National (Edinburgh and Leeds) ranging from £52,400 to £61,800 and London £57,700 to £68,000.00per annum (Salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial...

**Responsibilities**: **Description of the Business Line or Department** The SG Kleinwort Hambros (SGKH) Group Compliance Team sits within the Compliance, Anti-Money Laundering and Financial Crime CPLE function and is responsible for monitoring and advising the business in respect of all conduct-related regulatory matters, including: - Client and Investor...

Do you fancy being the Consumer Duty champion for a thriving Financial Services firm? Here’s your chance. This is an ideal opportunity to do exactly that, using your Customer Duty expertise to really propel your Compliance career forward with a leading specialist Financial Services provider that is enjoying a period of sustained growth. The Head of...

**Consumer Insight Consultant** **£30,000k - £60,000k, 25 days holiday, hybrid working, private healthcare** **LONDON** We're working with a boutique research consultancy who work with some of the biggest brands in the world. They're specialise in market research and insights across several verticals including brand, innovation, and consumer journey....

Main Duties Complaint Management Ensure all staff understand the firm’s complaints definition. Support the Complaint Manager with frontline staff complaints training. Monitor Complaints CRM Write and oversee customer responses. Ensure the firm provides good outcomes for the customer through complaint handling. Support customer satisfaction programs set for...

Join us as a Consumer Duty and Suitability Manager, where you'll take a leading role in shaping and embedding the Consumer Duty and suitability framework across our UK Wealth and Private Banking businesses. This is a high-impact role that sits at the heart of our efforts to deliver consistently good outcomes for clients, ensuring our services meet regulatory...

Job DescriptionPurpose of the roleTo design, develop and consult on the bank's internal controls framework and supporting policies and standards across the organisation, ensuring it is robust, effective, and aligned to the bank's overall strategy and risk appetite.  AccountabilitiesIdentification and analysis of emerging and evolving risks across functions...