Compliance Officer

**Responsibilities**:
**Description of the Business Line or Department**

The SG Kleinwort Hambros (SGKH) Group Compliance Team sits within the Compliance, Anti-Money Laundering and Financial Crime CPLE function and is responsible for monitoring and advising the business in respect of all conduct-related regulatory matters, including:

- Client and Investor Protection
- Market Integrity
- ABC and Conflicts
- Regulatory liaison including non-financial regulatory reporting
- Compliance projects
- Regulatory change

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The Group Compliance Team is also responsible for managing and maintaining the Annual Compliance Plan, Compliance Risk Assessments (CRAs) and developing the annual risk-based Compliance Monitoring Plan (CMP) based on CRA results for KH Group entities in the UK, Channel Islands, Gibraltar and Singapore.

These activities are across the Group KH Businesses, functions, and jurisdictions within the second line of defence to obtain reasonable assurance to ensure that the business is operating in line with relevant laws, regulations, codes and SG Group, SGPB and SGKH Standards within the Regulatory Compliance space.

**Summary of the key purposes of the role**
- The Compliance Officer will advise and assist in the management of compliance risk across SGKH’s business with a particular focus on Consumer Duty, under the direction of line management. In providing advisory and assurance support, the Compliance Officer will collaborate with colleagues across the wider SGKH and SGPB Compliance teams, including overseas offices as appropriate to ensure local regulations and wider department processes are considered.
- The Compliance Officer will be responsible for providing advisory support and independent challenge in relation to compliance topics including consumer duty. It will involve management of compliance risks across the wealth management business of SGKH and include supporting the Group Compliance Team in advising and challenging the business in respect of Consumer Duty responsibilities, CSR, Conduct of Business and other regulatory matters such as the following (not exhaustive):

- Involvement in Product governance process, including new products and ongoing product reviews
- Involvement in Fair value assessments
- Reviewing marketing, product and client documentation for compliance with regulatory requirements and the consumer understanding outcome
- Advising on treatment of clients with vulnerable characteristics
- Providing support on topics related to consumer outcomes as required, such as safety of client assets, operational resilience, arrears and borrowers in financial difficulty, sustainability and CSR, suitability and appropriateness
- Surveillance/monitoring of client communications with regard to requirements for consumer support, vulnerable clients, market integrity, responsible lending and suitability
- Support the First line of defence in the design and operation of processes to monitor consumer outcomes and adherence to conduct of business and CSR requirements
- Development and completion of compliance controls relating to Conduct of business, Consumer Duty and vulnerable clients
- Review and assessment of Management Information on matters relevant to Consumer Duty, including breaches, complaints, risk events, investment performance and outsourced arrangements
- Attending relevant committees or governance fora, and advising on governance arrangements, systems and controls
- Involvement in advising on the regulatory aspects of conduct & culture, DEI, staff incentives, senior management responsibilities and accountability for good client outcomes
- Support in preparation of reports to senior management and Board on Compliance and Conduct matters
- Maintaining relevant policies and procedures
- Support in the development and presentation of relevant training
- Analysis and documentation of regulatory change relevant to SGKH’s business and working on regulatory change projects
- The Compliance Officer will be responsible for monitoring and advising on the continuing adequacy and adherence of relevant policies and processes taking into consideration Consumer Duty and other UK regulatory requirements, SG values and business strategy and market and business developments.

**Summary of responsibilities**

Specific
- Responsibility for the advice and guidance to the business units on relevant regulatory obligations and requirements both proactively and in response to queries
- Act as a lead Compliance officer for relevant policy review (both relevant BUs and Compliance) and analysis of the SG Code
- Work with the Compliance team to ensure that the firm establishes and maintains appropriate, policies, procedures, systems and controls to meet its regulatory obligations and requirements.
- Assume responsibility for relevant regulatory change items and review and assess the impact of new national and international legislation, regulation, guidance and rules.

Generic
- To assist senior mana