Insight and Stakeholder Research Executive

Location**:Horley**

Salary**:£30.6k - £37.8k**

Hybrid working**:2 days in the office and 3 days working from home**

Reference**:REQ2494**

**THE ROLE**

This is an important role, supporting the Insight and Stakeholder Research Manager to ensure that research insights inform decision making. In addition to managing business-as-usual research, you’ll help compile customer and stakeholder evidence to supportthe development of our five-year business plan.

You will be responsible for assisting in the design, execution and analysis of research programmes to provide insights that underpin the business planning process. You will help create effective and engaging ways of representing and sharing stakeholder insightsand analysis, distilling complex topics for a range of audiences inside and outside the business.

The role will suit an analytical person with strong communication and data presentation skills.

**Key responsibilities will include;**
- Execute qualitative and quantitative research projects to ensure that our business planning process is underpinned by customer and stakeholder needs
- Create high quality research reports, summaries and presentations focusing on relevant, actionable insights and recommendations
- Maintain a central repository of insight, keeping it up to date with summaries of key insights from latest primary and secondary research
- Monitor industry data, trends and research activity to identify opportunities for collaboration, learn from best practice and add to knowledge of stakeholder needs across our business
- Liaise with internal teams to gather their research needs and provide suitable qualitative and quantitative research solutions to deliver their insight requirements
- Liaise with external research agencies to ensure they deliver quality outputs on time

**CULTURE/BENEFITS**

This role will offer plenty of genuine learning and development opportunities, as well as a competitive salary with company benefits including retail & leisure discounts, HolidayPlus & Cycle2work schemes, gym & mobile discounts, a pension scheme, and more.

Fostering a diverse and inclusive culture is something we pride ourselves on at SGN. We want our workplace to be an innovative and inclusive place to work, where every single person feels empowered to achieve professional success.

**WHAT YOU’LL BRING**

We are looking for a highly motivated and proactive individual who is able to work remotely with mínimal supervision.

**We’re also looking for;**
- Experience in both qualitative and quantitative research methods to provide actionable insights
- A research agency background or experience of managing research agencies is desirable
- An ability to present complex information in easy-to-understand ways and make balanced recommendations for action
- Team player that can gather and rationalise requirements from various teams
- Must be highly numerical, have an analytical background, be comfortable with data reporting, managing datasets and analytics tools
- Excellent communication skills, both written and in person
- Proficient in using MS Excel and MS PowerPoint
- Strong project management skills
- Good attention to detail

**WHO WE ARE**

We’re on a journey to transform the future of gas and we think outside the box - futuristic technologies and robotics are leading our innovation. Keeping our customers safe and warm is what we do but beyond that, we want to make the world a better place,which is why we’re passionate about helping in our communities, reducing our carbon footprint and driving innovation in our industry.

At SGN, we strive to sustain our world through managing the network that distributes natural and green gas across the south of England and Scotland. We have an important responsibility to keep the gas flowing to 5.9 million homes and businesses. Your workdirectly impacts SGNs commitments to keeping our customers’ homes and businesses safe.

We operate within a regulatory environment under a licence issued by Ofgem. The next price control period, RIIO-GD3, will commence in March 2026, providing a fast-approaching deadline for strategic decisions to be taken on the gas network. It is thereforeimportant that we effectively engage with customers and stakeholders during the creation of our next five-year business plan.