Customer Service and Operations Coordinator

6 days ago


Newcastle upon Tyne, United Kingdom Duval Associates Ltd Full time

**Operations Coordinator **- Customer Service Executive - Administrator - **Newcastle **- Prime **City Centre** Location
A Fantastic role for a professional, engaging administrator with a great attitude and superb customer service skills - fast paced role working with a small team
If you have **language skills** in Spanish / French / Arabic, this is ideal, but not essential This is about attitude, customer service skills and desire to work in a small team
Fantastic customer service and admin role based in the TOON Loads of variety, growing international business based in China.

Ace role for the Customer Service pros **£26,000 - £27,000 **plus 36 days holiday

Work with an awesome, multicultural team in an awesome Newcastle City Centre office.
You will get full training. **This is a global business - European HQ is in Newcastle **- growth across Europe, the Middle East and Africa in the next 3 years.

Absolutely super Monday to Friday office-based role
Stable, long-term role with plenty of variety and **full training provided**. You bring your customer service mindset, administration abilities and be ready to rock

**The Role**:

- Dealing with correspondence, phone calls and queries
- Customer service to provide for customers and work with customer service team in China
- Responsible for handling all orders from customers Order to Cash
- Close relationship with sales team
- Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
- Freight purchasing assistance
- Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude Are you ready? Get started ASAP. Speak to Natalie or Caroline at Duval

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you looking for a role in a small dynamic team in Central Newcastle?
- Are you looking for full-time hrs Monday to Friday?

**Experience**:

- B2B customer service: 2 years (required)

**Location**:

- Newcastle upon Tyne, Tyne and Wear (required)

Work Location: In person

Reference ID: CSA1024



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