Customer Service Administrator
6 days ago
Prama has a specialist Nail Care team that goes out to people’s homes to cut and file clients fingernails and or toenails. Due to huge demand, we are growing our office support team. We are looking for someone who has a customer service background, ideally in a phone based role, who is organised, friendly and can be kind when speaking to our older clients.
Our business is well established, and we have nailcare workers all over Dorset. You will take initial enquiries from the website, and over the phone, and go through all the details we need in order to get an initial visit booked. As the NHS no longer offer this service we have a high volume in enquiries, and you will need to be able to prioritise clients, and build a rapport with the nailcare workers in the field to understand the areas in which we work and the space we have available.
This is a great opportunity to help build the team and help us grow, we will listen to ideas, encourage you and respect your views as part of the team.
Prama is the largest care charity in Dorset, Nail care is one of our key areas of growth for the next 18 months.
Salary £10.50 an hour
24 hours per week on a Monday, Thursday and Friday from our Head Office in Poole.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: £10.50 per hour
**Benefits**:
- Casual dress
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- No weekends
Ability to commute/relocate:
- Poole, BH15 2AA: reliably commute or plan to relocate before starting work (required)
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