Customer Support Administrator
1 week ago
We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.
The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans
As a Customer Support Administrator, you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills.
You will also possess a positive attitude and enjoy working as part of a fun team Efficient all round IT skills are also essential to the role.
Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.
Duties of the role:
- Responsible for calling tenants to book in engineer appointments
- Answer incoming calls from tenants and engineers, helping with queries
- Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance
- Keeping accurate records of discussions or correspondence
- Work collaboratively with team
This is a fantastic opportunity offering long term progression so don’t delay in sending your CV
**Salary**: £20,000.00-£23,500.00 per annum DOE
Hours: 08am - 17.00pm Monday - Friday
**Benefits**:
- Company events
- Company pension
- On-site parking
- Sick pay
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