Business Administrator

Spire Bushey Hospital are **looking for a driven and motivated Business Administrator to join our established team. This would be a perfect opportunity for someone who is looking to progress their administration and customer services skills in a healthcareenvironment.**

Spire Bushey Hospital is one of North London and Hertfordshire’s leading private hospitals and we take pride in delivering high-quality care. We offer fast access to expert healthcare, from consultations with a wide range of specialists and advanced diagnosticsto personalised treatments and aftercare.

**Duties and responsibilities**
- To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required.
- To establish and maintain excellent working relationships with internal and external stakeholders.
- Patient charging for outpatient services
- Collecting payments for upcoming outpatient procedures
- Daily maintenance of the departmental shared mailbox
- To take ownership of patient & insurer billing queries and liaise with HSC & Central Finance as required.
- Adhoc cashiering & posting entries to the accounting systems according to work instructions.
- Adhoc processing of standard supplier invoices, consultant fees and patient refunds.
- To review and take appropriate action for overdue local plan debt
- To call off daily and monthly reports and action them accordingly to specified work instructions
- Shared responsibility for incoming calls.
- Responsible for ensuring mandatory training is complete timely.
- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

**Who we're looking for**
- Has previously come from an Administrative role - this is not a beginner level position.
- Excellent Customer Service skills - Must be in a position where you have dealt with customers whether this be over the phone or in person.
- IT Literate - Data Entry/ MS Office
- Ability to meet tight deadlines with a proactive approach to work.
- Flexible to accommodate working hours which will be a mix of 09:00 - 17:00 and 10:00 - 18:00.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatientcare.

**Spire Healthcare are proud to be an equal opportunities employer.We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that setsSpire Healthcare apart.**

**About Us**

**Welcome to Spire Healthcare Careers -**Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best carepossible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.

**Who are we?** - A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership andemployee development.

**About the Team**

At Spire Thames Valley Hospital, we provide comprehensive diagnostic services and treatments in a comfortable and relaxed private hospital environment. You can get fast access to consultants who are experts in their field and can provide you with personalisedtreatments, all in a safe environment.