Business Co-ordinator

7 days ago

Hamilton, United Kingdom Acoustic Metrology Ltd Full time

Acoustic Metrology is one of the trading names used by Diatec Diagnostics Ltd. We specialise in providing calibration and repair services for audiometric, acoustic and vibration instrumentation. We have a laboratory facility in Hamilton, Lanarkshire and provide an on-site calibration service which covers the UK and Ireland supported by an existing team of engineers. Acoustic Metrology are leaders in the field of audiometric calibration and hold UKAS accreditation for the calibration of measurement microphones and audiometers. Diatec Diagnostic Ltd are part of the Demant Group, a leading international hearing healthcare company.

This role is based in the Acoustic Metrology Laboratory at Cadzow Industrial Estate, Low Waters Road, Hamilton ML3 7QE. Some travel will be required as part of the job.

**Duties and Responsibilities**
- Management of Key Accounts.
- Co-ordination of work with other group companies.
- Responsible for the preparation and submission of tenders.
- Oversee the renewal of annual agreements and contracts.
- Liaise with marketing on initiatives/campaigns and attend industry events to represent the company as and when required.
- Responsible for sales pricing strategy.
- Help identify and drive new business opportunities.
- Co-ordinate the company’s response to customer feedback and complaints.
- Generation of key business reports detailing company’s performance and productivity.
- Manage/co-ordinate a Sales/Engineer Admin support team of 4 people and provide support as required.
- Help drive continuous and productivity improvements.
- To participate in the management of the company’s ISO 9001 quality system and UKAS accreditation.
- Privacy champion with regards to data protection and GDPR compliance.

**Qualifications/Requirements**
- Educated to degree level (preferably an engineering/science/numerical degree).
- You should have a smart personal appearance.
- Excellent organisational abilities and previous people management experience.
- Ability to work on own.
- Ability to use your own initiative when under pressure.
- Have good numerical skills.
- A valid UK driving license is required.
- Able to travel to industry events and customer’s sites across UK and Ireland.
- Proficient in the use of Microsoft Office© packages including Word, Outlook & Excel.
- Experience in modern integrated ERP system would also be advantageous.
- Can do attitude.

**NO AGENCY SUPPORT IS REQUIRED AT THIS TIME**

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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