HR Projects and Systems Assistant

Overview:
Process. Guidance. Expertise. We see more than just information and numbers.

HR Projects and Systems Assistant

Location: Stirling/Flexible or hybrid working options

Fixed Term Contract

Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure, and support services business. As a HR Projects and Systems Assistant you’ll be part of a team that’s doing incredible things - for ourselves, for the built environment around us, and for a truly sustainable future.

Your new role:
As a HR Projects and Systems Assistant you will provide administrative/support to projects and people system related activities undertaken by HR Projects team that supports overall People Strategy.

**What you'll do**:

- First point of contact for resolution of escalated queries relating to the use of People First
- Manage the People First Service Desk to ensure queries are actioned across the wider HR team
- Provide advice and guidance to Employees/People Leaders with more complex queries and log any that require further action to be taken with the Service Provider.
- Participate in People First forums and training, leading on these where required
- Respond and/or action requests for bespoke Management Information within relevant timescales
- Ensuring automation of new starter process between HR systems is working and managing any issues raised to point of resolution
- Support People First system enhancements and testing and comply with UK Data Protection regulations
- Maximise use of HR systems (including reporting) and ensure information being entered is accurate
- Ensure the security of employee information in accordance with legislation, best practice and Robertson ISO policies and procedures
- Carry out training and knowledge share within the wider HR team
- Supporting in developing and implementing new projects in line with the HR People Strategy
- Assist, create and/or update process documentation/workflows, SOPS and guidance to support business leaders and employees
- Provide general administrative support to HR Projects Team including, but not limited to, scheduling meetings, preparing presentations, collation of information

**What you'll need**:

- Previous experience as an administrator within a fast-paced HR team environment
- Familiarity with HR systems would (preferred)
- Proficient IT skills: Microsoft (Office 360) including Outlook, Word, PowerPoint
- Experience in use of Excel, data analysis, reports, graphs
- Good communication and collaboration skills with the ability to build and establish relationships quickly
- Excellent organisational skills
- Proactive approach
- Ability to prioritise and adjust quickly to changing priorities
- Highly developed written and verbal communication skills
- Ability to show initiative and to work independently
- Strong attention to details
- Resourceful, decisive, autonomous and accountable
- Strong proven background in providing exemplary customer service
- An individual who embraces change
- Process driven with a continuous improvement focus
- Ability to achieve set deadlines
- Professional approach when dealing with stakeholders
- Willingness to take on responsibilities and learn new skills

What's in it for me:
**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

**In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.**