Operations Administrator

**About Toppesfield**

Toppesfield isn't just about surfacing; it's about our ToppTeam. Founded in 2004, we've grown into the UK's largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Toppesfield is the first name in surfacing, no matter what the size, or location but our success isn't just about numbers; it's about our incredible team and our shared commitment to excellence.

At Toppesfield, our people are our strength. Collaboration is at the heart of everything we do, and it's what sets us apart. Over the years, we've achieved remarkable milestones. We've created over 300 jobs, established seven offices nationally, and achieved an estimated turnover of £140 million. What truly makes us proud is the unwavering quality of our work which has sustainable growth.

If you're looking to be part of a company that values its people, promotes collaboration, and sets the industry standard, Toppesfield is your destination. Come be a part of our success story.

**Role Responsibility**:
Reporting to the Operations Manager, your primary responsibility will be to support our Operations department and Contract Managers with a variety of administrative tasks,

**Key Responsibilities**:

- Provide general administrative support, including handling phone calls and management of Contracts Managers mailbox
- Act as the primary point of contact for clients regarding induction and delivery processes and arrange the administration of documents required
- Coordinate and manage the booking of material movements, ensuring smooth and timely operations.
- Management of the daily reports, track, chase and report on any issues to the Site Operations teams to resolve (e.g. Sweeper with no auto braking sent to site, Dumper with no VCAS, Daily Job Briefing not completed)
- Administer the creation of Job Packs for Supervisors in advance
- Develop and manage a visual tracker t to record site issues and create reporting mechanism
- Maintain project documentation, including contracts, drawings, specifications, and other relevant records
- Facilitate effective communication between internal teams, clients, subcontractors, and suppliers
- Administer and manage operational client inductions
- Facilitate the regional meetings, scheduling dates, booking meeting rooms, creation of agenda and reporting on actions
- Assist in the preparation and distribution of reports, documents
- Manage and arrange the hire and off hire of all small tools
- Liaise with Supply Chian Partners as required
- Providing administrative support to other departments or projects as needed.
- Excellent communication skills, both written and verbal.
- High attention to detail
- Detail-oriented with strong analytical and problem-solving skills
- A proactive and can-do attitude
- Good time management with the ability to be flexible in your approach to work

**Our Benefits**
- In addition to a competitive salary, we offer an attractive benefits package, including:_
- **Generous Leave**: _25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years’ service entitlement increase. _
- **People First Initiatives**: _Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance _
- **Family Focused**: _Enhanced Maternity, Paternity and Adoption leave_
- **Employee Assistance Programme**: _Access to support services for personal and professional wellbeing._
- **Performance Bonus**: _Eligibility for performance-based bonuses._
- **Employee Referral Scheme**: _Earn rewards for referring new ToppTeam members._
- **Employee Volunteering Programme**: _Opportunities to give back to the communities we work in._
- **Learning and Development**: _Continuous growth opportunities and training._
- **Supportive Culture**: _A collaborative working environment with opportunities for future progression._

**Apply**

**Job Types**: _Full-time, Permanent_ | **Salary**: _Competitive_

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus
- Yearly bonus

Schedule:

- Day shift
- Monday to Friday

Work Location: In person