Clinical Systems Training and Support Lead

3 days ago

Trentham, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Learning Creation and Development Plan, develop, maintain, support and manage the Trusts Clinical Systems Learning Material working with Subject Matter Experts to ensure classroom, face to face, online, and eLearning content meets the Trust educational and developmental objectives. Plan and develop high quality, engaging and targeted learning solutions, including content, assessments, and evaluations, using technology such as vodcasts, podcasts and webinars. Develop eLearning using authoring tools including Captivate and Camtasia, whilst supporting and mentoring the team in the use of such tools. To identify the resource and logístical requirements needed to facilitate the widespread use of Learning Technologies within the Trust, identify how these can be met and put into place.

Work with other colleagues and Subject Matter Experts in managing and developing content for Essential Core Skills and to ensure training objectives for digital skills (for example), are met. Promote best practice and data quality and information governance requirements in all learning accessed via the use of technology including eLearning. Undertake regular audits of implementation of educational activity and provide regular management reports of all activity as requested. Introduce a robust system to prioritise and collect information from those requesting development of Learning Technology including eLearning.

Use appropriate approaches to delivering a teaching portfolio that encompasses a blended learning approach, to suit the needs of the organization and the staff. Specialist/technical requirements Lead the teaching portfolio to ensure that learning is available for end user training assessments, refresher training and to complement trainer/ facilitator led training delivery, developing blending learning approaches where appropriate. Excellent understanding of technical issues and practical experience of LMS implementation and administration, course delivery and user support. Knowledge and use of appropriate technologies used to support administration, teaching and learning.

Excellent interpersonal skills at all levels. Demonstrable ability to work within a busy high pressured environment and maintain both a high standard of work and enhanced customer care across a range of stakeholders. Implement and maintain internal systems. Develop and maintain communication strategy regarding all aspects of the training and support portfolio.

Able to contribute to change in business processes, translating into learning and support as required Please see Job Description and Person Specification for the full description and responsibilities.

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