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Admin Support

2 weeks ago

Keighley, United Kingdom Airedale NHS Foundation Trust Full time

Would you like to be part of a team that works well together, always there to help each other?

If you answered yes, Airedale NHS Foundation Trust would love to hear from you.

An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department. Shifts are rostered three months in advance to allow our team to plan ahead.

Please see the job description and the person specification for further details.

**Previous applicants need not re-apply**
- Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the computer system
- Discharge patient records from the computer system, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
- Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
- Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
- Arrange transport as required for patients returning home or attending follow up clinic.
- Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
- Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately
- Escalate any concerns over patients to the relevant clinical staff
- Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
- Deal with face-to-face enquiries from patients and clinical staff within the department

We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients.

For further information and full details of the role please see attached job description and person specification.