Fleet Co-ordinator

2 weeks ago

Leicester, United Kingdom Total Motion Vehicle Management Full time

Responsibilities include developing strong relationships with customers, connecting with key departments and stakeholders, and delivering customer Management Information reports. In this role, you will liaise with cross-functional internal teams (including Sales Support and Data & Reporting departments) to maintain and improve the entire customer experience.

We are looking for a Fleet Coordinator to create long-term, trusting relationships with our customers. They need to have experience within Fleet Management, Transport or related industries.

**Responsibilities**.
- Managing drivers vehicle selection, and ordering.
- Provide support and reassurance to customers.
- Respond to customer communications or queries and resolve any issues.
- Build and maintain strong, long-lasting customer relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Assist with challenging customer requests or issue escalations as needed.
- Support the wider business in identifying improvements that can be implemented to enhance both driver and customer experience.

**Requirements**:

- Be able to communicate efficiently - verbally, in print and on the phone.
- Be detail oriented.
- Be able to Multitask and handle several customer accounts.
- Be able to manage time and projects effectively.
- Be able to work along with teams.
- Have knowledge and experience in using Microsoft Office Software
- Have initiative, motivation, and focus.
- Be professional

**Skills required**:

- Teamwork
- Planning
- Build Relationships
- People Skills
- Initiative
- Customer Focus
- Emphasize Excellence
- The ability to work with pace to meet deadlines.
- Attention to detail.
- Understanding of Fleet Management.
- The ability to challenge departments effectively to facilitate change.

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Fleet: 1 year (preferred)
- sales: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Fleet / Sales: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester, LE19 1WP: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Fleet & sales: 1 year (preferred)

Work Location: In person

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