Current jobs related to Head of CRM - Bournemouth - OnBuy

  • Head of Partnerships

    2 weeks ago

    Bournemouth, United Kingdom OnBuy Full time

    OnBuy have an exciting opportunity for a **Head of Partnerships **to join the team. Location: Remote **Salary**: £55,000 to £65,000 per annum (with up to 30% OTE) depending on experience. **Who We Are**: OnBuy is growing and we’re now looking for an experienced Head of Partnerships to join our team. You will join a dynamic and fast-paced environment,...

  • Head of B2B Marketing

    2 weeks ago

    Bournemouth, United Kingdom OnBuy Full time

    OnBuy have an exciting opportunity for a **Head of B2B Marketing **to join the team. Location: Remote **Salary**: c.£55,000 per annum, depending on experience Contract: Full Time **Who We Are**: OnBuy is growing and we’re now looking for a Head of B2B Marketing to join our team. We are ambitious and want to deliver a number of improvements to our...

  • Head of Customer Success

    1 week ago

    Bournemouth, United Kingdom Kortext Full time

    Job Ref HOCSBB **Location**: Bournemouth Salary Status Full Time Type Permanent Hours 37.5 **More details**: Job Description - Head of Customer Success Summary Kortext is the UK’s leading eTextbook provider, serving universities globally. We are recruiting a Head of Customer Success to drive excellence in customer service across our...

  • Head of Digital Operations

    1 week ago

    Bournemouth, United Kingdom OnBuy Full time £125 - £150

    Head of Customer Response ( Digital Transformation)Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.OnBuy Bournemouth, England, United KingdomOnBuy are an online marketplace on a mission of being the best choice for every customer, everywhere.We have recently been named one of the UK's...

  • Head of Solutions

    2 weeks ago

    Bournemouth, United Kingdom McCarthy Stone Full time

    The Head of Solutions will be responsible for the overall technical design and integrity of existing and new multichannel systems and contribute to the continual improvement of the processes and systems. - To be responsible for the overall technical design and architecture of all systems across Change and BAU activity. - To be responsible for the future...

  • Head of Digital Operations

    1 week ago

    Bournemouth, United Kingdom OnBuy Full time £125 - £150

    Bournemouth, England, United KingdomLearn more about the general tasks related to this opportunity below, as well as required skills.Head of Digital OperationsWho are OnBuy?OnBuy are an online marketplace on a mission of being the best choice for every customer, everywhere.We have recently been named one of the UK's fastest-growing tech companies in the...

  • Grants Administrator

    1 week ago

    Bournemouth, United Kingdom NFP People on behalf of NHS Charities Together Full time

    Job description **Grants Administrator** We are seeking a Grants Administrator to work with the Head of Grants and the Grants team to support the delivery of the grants programmes. You will be working for a charity that represents 100% of the NHS charity sector in the UK as members. Helping the NHS tackle today’s challenges and tomorrow’s...

  • Head of Digital Operations

    4 days ago

    Bournemouth, Bournemouth, United Kingdom OnBuy Full time £60,000 - £80,000 per year

    Who are OnBuy?OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list.All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and...

  • Customer Services Assistant

    2 weeks ago

    Bournemouth, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Assistant Customer Services Assistant Bournemouth Hospital | Full Time | Permanent | 37.5 hours per week £20,000 per annum Join us as a Customer Services Assistant in our Bournemouth Hospital and continue to play your part in building a healthier nation. Nuffield Health Bournemouth Hospital At Nuffield Health Bournemouth...

  • Head of Customer Response

    1 week ago

    Bournemouth, United Kingdom OnBuy Full time £150 - £200

    Who are OnBuy?Apply below after reading through all the details and supporting information regarding this job opportunity.OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list.All achievements we...

Head of CRM

2 weeks ago

Bournemouth, United Kingdom OnBuy Full time

OnBuy have an exciting opportunity for a **Head of CRM** to join the team.

Location: Bournemouth / Remote

**Salary**: £45,000 - £55,000 per annum

**Job Type**: Permanent

**About Us**:
We have quickly become recognised as being one of the fastest-growing eCommerce companies in the world.

We are on a mission to provide 'the most transparent and fair-trading platform' for sellers, and a place where buyers can easily find what they need, every day. What sets OnBuy apart from other marketplaces is that we don't compete with our sellers, we don'tsell our own products and we don't have our ow n warehouses, which creates a more efficient business model that allows us to focus on the customer experience and helps us to reinforce trust in our sellers, and the platform itself.

**Head of CRM**:

- The Role:
**Head of CRM**:

- Key Responsibilities:

- Developing the overarching CRM strategy in alignment with business objectives
- Reporting against KPIs, demonstrating an increase in customer retention and LTV
- Working with the other departments to develop the foundations that will enable advanced segmentation and personalisation capabilities
- Collaborating with the owners of the other channels to ensure an integrated approach to communications
- Working with our creative teams to plan and manage the execution and design of campaigns
- Leading and mentoring a CRM executive, helping them to maximise their potential
- Developing and implementing a robust test and learn plan to inform optimisation opportunities

**Head of CRM**:

- You:

- At least 3 years’ experience as a CRM manager, preferably within eCommerce
- Demonstrable experience developing a CRM strategy which delivered results
- An understanding of single customer views and how this adds value
- Experience of managing and developing a small team
- Strong analytical and creative skills
- The ability to work autonomously
- Excellent communication skills, both written and verbal
- A solid understanding of GDPR requirements
- Bachelor's or master's degree in marketing or a related field (not essential)

**Head of CRM**:

- Benefits: