Entry-level Call Centre Advisor
2 days ago
**Role Overview**:
As a **Call Centre Advisor**, you’ll be the first point of contact for potential and existing customers. Your goal will be to handle inbound and outbound calls, answer queries, and introduce customers to exciting promotions and services. This is an excellent opportunity to gain experience in customer engagement, brand promotion, and sales support.
**Key Responsibilities**:
- Handle inbound and outbound calls in a confident and professional manner
- Provide product and service information to customers
- Support campaign goals by promoting current marketing offers
- Record customer details and update internal systems accurately
- Resolve customer queries efficiently and escalate issues when necessary
- Work closely with marketing and sales teams to deliver consistent brand messaging
- Participate in training sessions to improve product knowledge and communication skills
**What We’re Looking For**:
- Clear and confident telephone manner
- Excellent communication and interpersonal skills
- Positive attitude and a willingness to learn
- Ability to work in a fast-paced, target-driven environment
- No prior experience required - full training will be provided
**What We Offer**:
- Full training and ongoing support
- Career development opportunities and internal promotions
- Friendly, inclusive, and supportive team culture
- Experience working with leading brands across various industries
**Ready to Start Your Marketing Journey?**
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Yearly bonus
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- Manchester M2 (required)
Work Location: In person
Application deadline: 06/07/2025
Expected start date: 07/07/2025
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