Call Centre Representative
2 weeks ago
About the Role:
We're seeking confident and friendly Call Centre Representatives to handle inbound and outbound calls. You'll be the first point of contact for customers — solving problems, providing information, and ensuring every caller feels valued and supported.
What You'll Do:
- Manage incoming and outgoing calls professionally
- Listen carefully and respond with clear, accurate information
- Record details and follow up when needed
- Resolve customer issues or escalate as appropriate
- Meet service and performance targets
What You Bring:
- Excellent phone manner and communication skills
- Strong listening, empathy, and problem-solving abilities
- Reliable, punctual, and professional approach
- Comfortable using computer systems and multitasking
- Experience in customer service or a call centre environment is a plus
What We Offer:
- Competitive pay with potential bonuses
- Full training and ongoing support
- Friendly, team-oriented work culture
- Career development opportunities
How to Apply:
Send your resume and a short introduction highlighting your customer service experience.
Job Types: Full-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
- Canteen
- Casual dress
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
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