Lettings Officer

2 days ago

Nottingham, United Kingdom Nottingham City Council Housing Services Full time

**Lettings Officer**

**Contract Type: 1 x Fixed term opportunity until 31st March 2026 and 1 x Fixed term until 31st March 2027**

**Working Hours: 37 hours per week, Monday - Friday, 8:30am - 4:50pm**

**Worker Type: Hybrid - a mixture of office and home working is to be expected**

**Salary: Grade E - £28,598 - £31,022 per annum**

**Location: Harvey Road, NG8 3BB**

We’ve got an exciting opportunity available for a talented individual to join our Housing Options team as a Lettings Officer - perhaps this is the opportunity you’ve been looking for? Read on to find out more

**About the Role**

This is an exciting opportunity for individuals to join the Lettings team within Housing Services to provide an effective and customer-focused lettings service through co-ordinated and effective management of allocations, lettings, sign-ups and vacant property management. **Please note, this is not an estate agency or property portfolio management role; instead, we are seeking individuals with experience in housing allocations, tenancy management, or customer-focused public services.**

As a Lettings Officer we will look to you to deliver an accessible, customer-focused lettings service to applicants that takes account of the needs of vulnerable service users whilst achieving a high level of tenant satisfaction. You will manage empty properties effectively to minimise the loss of rental income and to maintain sustainable tenancies and visit properties to undertake sign-ups, pre-terminations inspections, accompanied viewings and transfer inspections.

**About You**

1. Experience of working within a housing management environment

2. Demonstrated capacity to effectively organise, use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner

3. Good interpersonal skills and a proven ability to communicate effectively at all levels

4. Ability to undertake home visits with tenants and leaseholders as required

5. Ability to work effectively as part of a team.

6. Experience of effectively managing empty properties and maintaining waiting lists, to minimise the loss of rental income whilst maintaining sustainable tenancies

**Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.**

**Keywords**: Lettings Officer, Housing Officer, Housing Allocations, Social Housing, Nottingham City Council Jobs, Housing Services, Tenancy Management, Housing Options, Public Sector Jobs Nottingham, Property Lettings, Hybrid Jobs Nottingham, Fixed Term Jobs Nottingham, Council Jobs UK, Customer Service Housing

Pay: £28,598.00-£31,022.00 per year

Work Location: Hybrid remote in Nottingham NG8 3BB

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