Lettings Officer

3 days ago

Nottingham NG BB, United Kingdom Nottingham City Council Housing Services Full time

Nottingham City Council | Harvey Road | Fixed term/Secondment | £28,598 - £31,022 per annum | Full time | Hybrid | Closing Date: 09 November 2025 (midnight)

Role: Lettings Officer

Contract Type: 1 x Fixed term/secondment opportunity until 31st March 2026

Working Hours: 37 hours per week, Monday – Friday, 8:30am – 4:50pm

Worker Type: Hybrid – a mixture of office and home working is to be expected

Salary: Grade E - £28,598 - £31,022 per annum

Location: Harvey Road, NG8 3BB

We've got an exciting opportunity available for a talented individual to join our Housing Options team as a Lettings Officer - perhaps this is the opportunity you've been looking for? Read on to find out more…

About the Role

This is an exciting opportunity for individuals to join the Lettings team within Housing Services to provide an effective and customer-focused lettings service through co-ordinated and effective management of allocations, lettings, sign-ups and vacant property management. Please note, this is not an estate agency or property portfolio management role; instead, we are seeking individuals with experience in housing allocations, tenancy management, or customer-focused public services.

As a Lettings Officer we will look to you to deliver an accessible, customer-focused lettings service to applicants that takes account of the needs of vulnerable service users whilst achieving a high level of tenant satisfaction. You will manage empty properties effectively to minimise the loss of rental income and to maintain sustainable tenancies and visit properties to undertake sign-ups, pre-terminations inspections, accompanied viewings and transfer inspections.

About You

The ideal candidate will have:

  • Experience of working within a housing management environment
  • Demonstrated capacity to effectively organise, use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner
  • Good interpersonal skills and a proven ability to communicate effectively at all levels
  • Ability to undertake home visits with tenants and leaseholders as required
  • Ability to work effectively as part of a team.
  • Experience of effectively managing empty properties and maintaining waiting lists, to minimise the loss of rental income whilst maintaining sustainable tenancies

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Closing Date: 09 November 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Job Types: Full-time, Fixed term contract

Pay: £28,598.00-£31,022.00 per year

Work Location: Hybrid remote in Nottingham NG8 3BB

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