Access to Records Team Leader
23 hours ago
Do you enjoy making a difference to a team? Do you have experience of working in a customer focused environment? If so, we want to hear from you
An exciting opportunity has arisen for a team leader to work alongside the Access to Records team in Broomfield providing copy health records to patients, solicitors, police, coroners, courts and other stakeholders.
The post holder will ensure the team deal with access to records requests while adhering to national legislation and local policies, including managing requests in an efficient and appropriate manner and within set deadlines.
Still interested? Read on....
The job is varied and will suit someone who wants to get into or is already in a role with some team management. You will be required to manage, organise and support the Access to Records Administrators to provide a good quality, timely service to both our internal and external aswell as balance your own duties such as:
- To communicate and build key relationships with staff from a variety of disciplines, internally within the Trust and with external users of the service.
- To ensure that relevant and accurate information is obtained for the requester, which may include information from the Patient Administration System, Accident and Emergency System, Manual Health Records and/or X-Rays.
- Provide basic advice and guidance to clinical colleagues, patients and relatives on the correct processes to follow on access to records related issues.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Please refer to the attached detailed job description for a full list of duties and responsibilities.
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