Departmental Support Officer

Job id: 103446. Salary: £38,232 - £42,999 inclusive of London Weighting.

Posted: 07 January 2025. Closing date: 26 January 2025.

Business unit: King's Business School. Department: KBS Staff Experience.

Location: Strand Campus. Category: Professional & Support Services.

About us:
King’s Business School connects people with possibilities. At the heart of the world’s greatest city, and one of the world’s great universities, we benefit from unrivalled access to global hubs of finance, technology, and policy making.

Our thinking helps organisations navigate the complexities of global challenges, valuing profit with purpose, success with sustainability. And our teaching sharpens the minds and shapes the character of graduates who can lead the way in making the world a better place.

About the role:
The role is the first point of contact for all Departmental issues and will involve providing coordination and support to the Departments, their Heads and their activities. The role is a key interface with the academic community and essential for maintaining a positive academic staff experience.

As well as handling enquiries for the Department, the post holder will provide administrative support including co-ordination of departmental recruitment activities, helping manage the department’s workload allocation model, organisation of departmental events and seminars, co-ordination and minute taking at meetings, supporting the Heads of Departments’ internal and external activities and monitoring and acting as pre-approval for all departmental staff personal research allocations and monitoring the Departmental budget. The postholder will be a key part of the Staff Experience team and wider Operations team. The post reports to the Head of Staff Experience and Heads of Departments.

The school has 7 departments, each with a vibrant research community and programme of activities including seminars, funded projects and engagement with policymakers, practitioners, and other scholars from within and beyond King’s College London. The role holder will work primarily with a specific department but will also form a “one team” approach with a wider team of DSOs to support faculty wide department administrative and operational activities and goals.

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract

About you:
Essential criteria

1. Educated to degree level or equivalent experience

2. Excellent working knowledge of Microsoft packages and confidence in learning new systems

3. Excellent communication skill including the ability to draft documents, lead and contribute to meeting with a range of stakeholders

4. Excellent numerical and data management skills with the ability to extract, analyse and present complex numerical date to enable effective, date driven decisions

5. Excellent organisational and time management skills, with the ability to prioritise effectively and work to tight deadlines

6. Extensive experience of administration, preferably in an academic environment

7. Have a proactive approach, working independently and exercising professional judgement as well as contributing effectively as part of a team with a ‘hands on’ approach to working

8. Ability to work under pressure to complete a range of competing priorities, demonstrating resilience and maintaining accuracy and attention to detail

Desirable criteria

1. Experience in monitoring and reviewing processes and suggesting improvements

2. Experience of managing budgets and other resources, including leading and managing projects

3. Experience of stakeholder management, and ability to work with a broad range of stakeholders in a professional and assured manner - to understand their needs and facilitate discussion.

Downloading a copy of our Job Description

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

Interviews are due to be held on Thursday 13th February 2025