Senior Lettings Negotiator/Assistant Manager

2 weeks ago

Guildford GU JT, United Kingdom baa4b81f-0167-460c-90ef-9cf8d8dceed9 Full time £45,000 - £60,000 per year

Senior Lettings Negotiator / Assistant Manager - Guildford

Senior Lettings Negotiator / Assistant Manager

Location: Guildford, Surrey, United Kingdom

Salary: £45,000 to £50,000 per annum

Employment Type: Full-time, Permanent

About Bourne Estate Agents

At Bourne Estate Agents, we pride ourselves on delivering exceptional property services with integrity and professionalism. Our team thrives in a supportive, dynamic environment where career progression is encouraged and celebrated. We are currently seeking a passionate and experienced Senior Lettings Negotiator / Assistant Manager to join our Guildford branch and play a key role in driving our lettings department forward.

The Role

This pivotal position combines hands-on lettings negotiation with leadership responsibilities, offering an exciting opportunity to contribute directly to the success and growth of our lettings team. As Senior Lettings Negotiator / Assistant Manager, you will be instrumental in managing client relationships, mentoring junior colleagues, and ensuring our service standards remain outstanding.

Key Responsibilities
  • Developing strong relationships with landlords, tenants and contractors
  • Arranging & attending viewings
  • Gaining tenant feedback and discussing with landlords
  • Dealing with offer negotiations
  • Lettings progression
  • Registering tenants over the phone and loading onto property software
  • Maintaining an active tenant database
  • Business generation activities such as leaflet dropping & call outs
  • Upsell additional services and management levels
  • Working to targets, self-managing KPIs and working on areas for improvement such as conversion rates
  • Booking valuations
  • Assist with taking new properties on to the market, including property listings, photos and floorplans
  • Training towards property valuations
Qualifications and Skills
  • Proven experience in lettings negotiation, ideally within a busy estate agency environment.
  • Strong leadership qualities with previous experience managing or mentoring a team.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Sound knowledge of residential lettings legislation and best practices in the UK.
  • Highly organised with strong attention to detail and the ability to manage multiple priorities.
  • Proficient with property management software and Microsoft Office applications.
  • Driven, proactive, and motivated by achieving and exceeding targets.
Benefits
  • Competitive salary package (£45,000 - £50,000 per annum) with performance-related bonuses.
  • Opportunity for career progression into senior management roles within the company.
  • Comprehensive training and continuous professional development.
  • Supportive team environment with a strong company culture.
Why Join Us?

Joining Bourne Estate Agents means becoming part of a company that values your expertise and supports your growth. We understand that our people are our greatest asset, and we are committed to providing a workplace where you can thrive, develop your skills, and make a tangible impact. If you are a motivated lettings professional ready to take the next step in your career, we would love to hear from you.

How to Apply

Please submit your CV and a covering letter outlining your suitability for the role via our careers page or through your preferred job board.

We look forward to welcoming a new Senior Lettings Negotiator / Assistant Manager to our Guildford team

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