Property Manager
2 weeks ago
About Us
We are a busy and growing lettings branch with a strong reputation for excellent service, proactive management, and long-term landlord relationships. We're now looking for an organised, confident and customer-focused Property Manager to join our team and take ownership of a varied portfolio.
This is an ideal role for someone who thrives in a fast-paced environment, communicates well, and takes pride in delivering a smooth experience for both landlords and tenants.
Key Responsibilities
- Manage a portfolio of residential properties, acting as main point of contact for landlords and tenants
- Handle all maintenance issues from start to finish: logging, instructing contractors, approvals, follow-up and updates
- Arrange and manage compliance: GSCs, EICRs, EPCs, smoke/CO alarms, PAT testing, etc
- Conduct mid-term inspections and create clear reports for landlords
- Deal with tenancy renewals, rent reviews and notices (S13, S21 etc)
- Handle check-outs, deposit returns, and any proposed deductions
- Liaise with contractors, negotiate quotes, and ensure high standards of work
- Ensure the portfolio remains fully compliant with current lettings legislation
- Update CRM systems accurately and promptly
- Provide exceptional customer service to maximise landlord retention
About You
- Experience in residential lettings/property management preferred, but strong administration/customer service backgrounds will be considered
- Excellent communication and organisation skills
- Confident in handling multiple tasks and prioritising a busy workload
- Knowledge of compliance and lettings legislation (training provided if needed)
- Able to work well under pressure and solve problems proactively
- Full UK driving licence required
What We Offer
- Competitive salary + performance bonus
- Supportive team environment with ongoing training
- ARLA/Propertymark qualification support (if applicable)
- Career progression opportunities within the branch
- 28 days holiday (incl. bank holidays)
- Company pension
Job Types: Full-time, Permanent
Work Location: In person
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