Administration Lead

9 hours ago

Spennymoor, Durham, United Kingdom Sharpsmart Full time £35,000 - £60,000 per year

As we continue to expand, we're excited to open our doors for a Administration Lead to join our team 

The candidate we're looking for is someone who takes ownership and has self-driven initiative and a "do what it takes" attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams. 

As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes. 

Your role will involve:
  • Managing the whole administration of customer order from point of order placement to clean submittal to billing​ 
  • Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests 
  • Working towards Service Level Agreements and ROI standards 
  • Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies​ 
  • Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally 
  • Managing inventory of office consumables and lead on officeinitiatives to maintain standards​ 
  • Support and attend Customer Visits 
  • Constantly look for new ways to better/improve the current administrative process 
Candidate Profile:
  • 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered) 
  • Strong knowledge of administrative process and procedures 
  • Intermediate to Advance with computer systems (Microsoft office suite, etc.) 
  • Strong communication skills both written and verbal 
  • Proven experience in improving processes and procedures 
  • A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind 
  • Ability to react positively with sudden and unexpected changes in demand 
  • Strong attention to detail, all work accurate and performed to a high standard 
  • Excellent organizational skills 
What we can offer:
  • Competitive salary package plus bonus potential 
  • Pension  
  • Private Healthcare and Dental care options 
  • Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more. 
  • Genuine investment throughout your career for professional development  
  • Company events and networking opportunities 
  • Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment 

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