Internal Sales Administrator

2 weeks ago

Spennymoor, United Kingdom ATT Fabrications Full time

Opportunity to join a long-standing and rapidly expanding manufacturing business as we enter our next phase of growth and expansion. Due to the continuous investment in new product design and development we have now relocated to larger premises, and looking to recruit a highly motivated internal sales administrator.

**Outline of Role;**

Details of role include but not limited to the following;
- Sales order processing.
- Communicating with customers regarding ongoing orders.
- Processing and sending quotations.
- Chasing up sales leads from our website and social platforms
- Using our web chat function to help customers visiting our website.
- Maintaining customer files and records/CRMs for all customer contact including chasing up sales leads.
- Processing of Credit Card and Cash payments from trade customers and members of the public.
- Showing customers around our brand new showroom.
- Covering other job roles in the case of holidays/absence.
- Providing general administration support (i.e. booking in delivery notes, generating despatch notes etc).
- Be able to organise and work in an efficient and timely manner.
- Must have internal sales admin experience of 2 years+.
- Professional adaptable attitude and willingness to learn, develop and take on new tasks as required, have a can-do attitude and be able to think outside the box.
- Professional and extremely confident with a calming manner when dealing with telephone calls and be able to talk at ease with our potential customers.
- Must be able to understand the importance of dealing with new sales leads with a quick turn around issuing quotations.
- Be able to work well under pressure.
- Able to understand the importance of following procedures both within our company and that of our business to business customers to ensure that any feedback received is positive.
- Must have excellent organisational and multi-tasking skills to enable all tasks to be completed in a timely and organised manner.
- Excellent communication skills and able to work well as part of a team.
- Good attention to detail when processing data and orders etc with the ability to follow procedures and tasks through to completion.
- Will be willing to learn how our products are manufactured and operate so that this can be relayed to customers as and when they require.
- Sound computer-based skills are essential.
- Excellent numerical skills and be able to price accurately including discounts.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

Schedule:

- Day shift

**Experience**:

- Sales administration: 2 years (required)

Work Location: One location

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