Peer Mentor Coordinator

ABOUT US

The Women's Centre Cornwall has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire. We are a survivor-led, women's organisation. All of our services are holistic, and trauma informed.

PURPOSE

Our Mentoring service works alongside our Open Service, supporting women on Probation across Cornwall, Devon and Dorset. Volunteer Mentors are drawn from across the community with a particular focus on encouraging women with experience of the criminal justice system to get involved. Mentors support women through co-facilitating groups and providing one-to-one mentoring and support to help women engage with their community and access other services.

The post-holder will recruit, train, support, motivate and supervise volunteer Mentors and will develop and co-facilitate group sessions.

RESPONSIBILITIES

• To manage the recruitment, selection and induction of volunteer Peer Mentors.
• To deliver accredited training and assessment which meet the needs of trainees and enables them to develop the skills, knowledge and understanding to become excellent peer mentors.
• To provide 1-1 tutorials to support the Peer Mentors through their training.
• To provide and/or source on-going specialist training and support to volunteer Peer Mentors to ensure their continued development and sustain a core group of volunteer Peer Mentors.
• To design and deliver a range of group activities including informal drop-ins, structured sessions and activities such as crafts and walking groups.
• To attend initial assessments and 3-way meetings with mentors to support their first meetings with mentees
• To work co-operatively with all other personnel to ensure that service users receive a high-quality service in line with the stated aims of the project.
• To provide comprehensive support and supervision to volunteer Peer Mentors to enable them to deliver excellent services to service users.
• To facilitate 3-monthly volunteer Peer Mentors support/supervision group meetings and 1-1 line management.
• To motivate and communicate with volunteer Peer Mentors through personal contact, providing daily ad hoc support.
• To monitor volunteer Peer Mentors development and effectiveness and when required to implement strategies to improve effectiveness.
• To ensure volunteer Peer Mentors adhere to TWCC's Safeguarding, Equality and Diversity, Confidentiality, Safe Lone Working and Safety Policies.
• To monitor the safety of volunteer Peer Mentors undertaking mentoring support sessions.
• To support volunteer Peer Mentors in keeping accurate case notes and when appropriate sharing information with the Open Service's Independent Women's Practitioners.
• To collect data from monitoring and evaluation forms and produce regular reports.
• To ensure police checks (DBS) and references are in place for all volunteers.
• To maintain individual responsibility for own continuing professional development through attendance at appropriate training events, the use of the internet.
• To ensure that principles of fair treatment and inclusivity inform their work at all times and that services are delivered within the policies, procedures and ethos of TWCC.
• To remain up-to- date and compliant with all organisational procedures, policies and professional codes of conduct and uphold standards of best practice.
• To give presentations to key agencies to support the ongoing promotion of the service.
• To attend Team Meetings, line management and quarterly Professional Development Days.

For full details of the role and how to apply, click 'Apply Now'

Closing date for completed Applications: 9am Wednesday 5th November 2025

Contract until 30th September 2026

*Please note, salary is pro-rata*

The post is subject to an enhanced DBS check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as older women or black and minoritised women, who are currently under-represented at TWCC.

Our premises are fully wheelchair accessible.

Job Type: Part-time

Pay: £28,328.00 per year

Expected hours: 22.5 per week

Benefits:

• Company pension
• Health & wellbeing programme
• Life insurance

Experience:

• delivering accredited training: 1 year (preferred)
• working with volunteers: 2 years (preferred)
• delivering group activities: 1 year (preferred)

Work Location: In person