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Contact Centre Agent
2 weeks ago
About the Role:
We are looking for enthusiastic and customer-focused individuals to join our team as Contact Support Advisors. This is an excellent opportunity for those starting their career in customer service. No previous experience is required – full training will be provided.
Key Responsibilities:
- Respond promptly to customer enquiries via phone, email, and live chat.
- Provide accurate information and resolve customer issues efficiently.
- Maintain customer records and update databases.
- Work collaboratively with team members to achieve departmental goals.
- Ensure a high level of customer satisfaction at all times.
What We're Looking For:
- Excellent communication skills (written and verbal).
- Friendly, patient, and proactive attitude.
- Ability to work under pressure and meet targets.
- Basic IT skills and willingness to learn new systems.
- No prior experience required – we welcome applicants eager to start their career in customer service.
Benefits:
- Full training and ongoing development.
- Flexible working hours and potential for remote work.
- Opportunities for career progression within the company.
- Supportive and inclusive work environment.
Job Types: Full-time, Part-time
Pay: £12.00-£12.20 per hour
Benefits:
- Work from home
Work Location: In person
