service & office administrator
20 hours ago
Service & Office Administrator
Location: Firow, Plymouth Avenue, Pinxton, NG16 6RA
Hours: Monday to Friday, 8:00am – 5:00pm
Salary: Competitive (dependent on experience)
Reports to: Jasmine Hardy / Mike Plant / Jason Lockett / Stacey Hou
About Us
Firow Vehicle Hire is a trusted name in commercial vehicle rental and fleet services. With a strong presence across the UK, we pride ourselves on delivering reliable, efficient, and customer-focused solutions. We are now looking for a proactive and organised administrator to join our team at the Pinxton depot.
Key Responsibilities
- Answer incoming calls and provide professional customer service
- Complete and upload timesheets and clock cards for weekly wages
- Raise job cards and input data into the FM system – as required
- Scan and file compliance documents accurately
- Assist with vehicle breakdowns and tyre bookings
- Manage onsite petty cash
- Prepare job card packs for the workshop
- Collate hire sheets, fuel receipts, and job cards for submission to our Cheshire Head Office.
What We're Looking For
- Minimum 5 years' experience in a similar administrative role
- Strong verbal and written communication skills
- Proven office experience and organisational ability
- Proficient in word processing and general computer use
- Ability to multitask and work under pressure
- Reliable timekeeping and attention to detail
Why Join Firow?
- Be part of a supportive and experienced team
- Work in a dynamic and fast-paced environment
- Opportunities for growth and development
- Competitive salary and benefits
Job Type: Full-time
Pay: £24,420.00-£31,500.00 per year
Benefits:
- On-site parking
Work Location: In person
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