Office Administrator

3 days ago


Pontypool NP AZ, United Kingdom Snow White Laundries Full time £29,440 - £35,000 per year

Role: Office Administrator

Based: Clarence Rd, Pontypool, NP4 8AZ

Position reports to – Office Manager

Job Purpose –To assist in the day to day admin demands of the running of the office and HR.

Key Responsibilities:

  • To handle phone calls
  • To delegate customer calls to the correct department
  • To handle customer enquiries / orders
  • Liaising with customers regarding special services
  • To serve customers onsite
  • To create and issue sales quotes and contracts
  • Create and check Purchase orders
  • Administer credit notes / customer returns
  • Scanning / maintaining filing
  • To carry out admin tasks as instructed
  • Data entry tasks
  • Recruitment (advertising / interviewing/ checking references / contracts)

Person Specification:

  • Flexible approach*
  • Self motivated
  • Team worker
  • Good time management
  • Polite phone manner
  • Ability to complete tasks unsupervised
  • Excellent customer liaison skills.
  • Computer literate
  • Efficient & concise work ethic
  • Ability to work as part of a structure to help deliver a professional service.

*Please note this is an on site position to man our office. Working from home is not an option.

Package:

  • Full time 35-39hrs varied hours between 8am - 4pm Monday - Friday
  • With Saturday AM rotation (1 in 4 approx) once fully trained
  • Rate of Pay - £14 hourly rate (over 39 hours at time and a half)
  • Bonus Scheme up to 12% of earnings weekly. Depending on performance in terms of flexibility, quality of work, productivity and training.
  • Statutory 28 days Holiday
  • Nest Pension scheme
  • Weekly Pay

The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job, which the jobholder may be required to perform. Flexibility is essential and the job description will be reviewed from time to time to ensure it remains in line with the business requirements.

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Work Location: In person



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