Transport Coordinator

1 week ago

West Drayton, Greater London, United Kingdom CONVELIO Full time £30,000 - £60,000 per year

\uD83C\uDFA8 Who Are We?

Convelio is a licensed freight forwarding company evolving at the intersection of Tech, Logistics and the Art World. We specialise in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise, alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.

Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.

We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.

Your Role:

As a Transport Coordinator at Convelio in the Warehouse department, you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for innovation, you will contribute to our mission of revolutionizing the industry.

You will report to the Head of Storage & Technicians as one of three warehouse functions (Transport, Storage and Technicians).

What you'll do:

Transport planning

  • Schedule collections and deliveries for our four trucks each day, using the Transport Diary to ensure clients are not left waiting too long, and planning sensible routes for each truck
  • Understand the nature of the artworks we are collecting, taking into account the size and materials of each piece to effectively schedule transport
  • Contact collection and delivery points by phone & email to schedule in collections and deliveries
  • Act as the main liaison between the client coordinators who book in our shipments, and the technician-drivers who carry out collections and deliveries
  • Work closely with our Head of Storage & Technicians to balance competing requests such as last-minute changes to schedules or urgent delivery requests
  • Assign and monitor shipments that our trucks cannot fulfil by handing them over to third party trucking companies
  • Monitor the progress of pickups and deliveries, anticipate and address potential delays or issues, and keep relevant teams and clients informed.
  • Manage any incidents that occur during transport, communicating to our drivers what to do and transferring information back to relevant parties.

Administration & Reporting

  • Prepare paperwork for the trucks such as Collection Notes and Delivery Notes
  • Keep our internal tool Salesforce fully updated with when collections and deliveries are expected to happen, and when they have happened
  • Report on KPIs such as time to collect and work on action plans to improve these KPIs
  • Manage transport budgets to ensure that our trucks are well-utilised and third party spend does not exceed budgets

‍ Your profile:

  • Strong organisational skills and attention to detail
  • Ability to manage multiple requests at once and prioritise effectively.
  • Excellent communication skills, both written and verbal, with the ability to liaise across teams.
  • Strong teamwork and interpersonal skills needed to build relationships with both client coordinators and technician-drivers in the team
  • Proficient in English
  • Comfortable using digital tools (reporting dashboards, email, Excel, shared drives).
  • Proactive mindset: problem-solver who follows up until issues are resolved
  • Previous experience in transport planning, logistics coordination, or operations is a bonus

What we offer:

  • An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.
  • A supportive and dynamic work environment, where your ideas and initiatives are valued.
  • Competitive salary package commensurate with experience and expertise in art logistics operations

  • Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.

  • The hiring process:

  • Video interview with our Recruiter, Louis

  • On site interview with our Head of Storage & Technicians
  • Video interview with our General Manager
  • Phone call with one of the Cofounders

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Learn more...

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Equal Employment Opportunity employer

Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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