Dental Practice and Operations Manager

Dental Practice and Operations Manager (Practice Coordinator) - The Heart of COCO Dental

Why You'll Love It Here

COCO Dental isn't your average dental clinic, we're a growing, dynamic team that's redefining what patient care feels like. We are known for transforming smiles through Invisalign, implants, and advanced cosmetic dentistry, but what truly sets us apart is our people.

This role is for COCO Dental Rochester

Our culture? Warm, open, and team-first. We believe in laughter between appointments, coffee-fuelled brainstorms, and delivering patient experiences that genuinely make people smile. Visit to see who we are.

About the Role

We're looking for a Practice and Operations Manager (Practice Coordinator) Coordinator , the person who makes everything click, supported by the wider management team with compliance and HR.

This is a role about people, communication, and keeping the heartbeat of the practice strong, maintaining a positive working environment, that meets all the regulatory requirement, whilst achieving daily/weekly/ monthly goals.

You'll be the glue that connects our clinicians, nurses, treatment coordinators, and front-of-house teams, making sure patients feel cared for, staff feel supported, and the practice runs like a dream, and the power that keeps the cogs turning

If you're a natural organiser, a people person, and a motivator, this is the perfect role for you.

What You'll Do

• Be the day-to-day go-to for the team, keeping communication flowing and energy high
• Support clinicians and TCOs to ensure every patient journey is seamless
• Support nursing team to direct and lead best practice clinical standards.
• Spot opportunities to improve systems, processes, and the overall patient experience
• Help coordinate schedules, team meetings, and practice initiatives
• Lead by example ; positive, calm, and solutions-focused
• Keep the practice buzzing with great teamwork, morale, and efficiency
• Liaise with the senior operations and leadership teams to support business growth
• Occasionally step in to support front-of-house or patient care where needed

What We're Looking For

• Experience in a dental or healthcare setting (management or coordination roles) - we need someone who will know what they are doing from day 1.
• Clinical experience or qualifications
• Excellent communication and people skills – warm, approachable, and proactive
• Strong organisational skills : you love structure and follow-through
• Confidence using digital systems and tools (CRM, scheduling software, etc.)
• A natural motivator who brings out the best in others
• Someone who thrives in a busy, growing environment and loves variety
• Previous Dental practice experience
• Bonus points if you've worked in a multi-clinician or private practice

What You'll Get

• Competitive salary (based on experience)
• Quarterly Bonus based on realistic targets
• Support and training from experienced managers and clinicians
• A genuine voice in how the practice grows and operates
• Career progression
• A friendly, close-knit team that loves what they do
• Work in a modern, forward-thinking dental group that puts people first

Hear It From Us

At COCO Dental, we're not just fixing smiles – we're building a team that loves coming to work. If you're someone who gets satisfaction from helping others thrive, keeping things running smoothly, and being at the centre of a buzzing, positive workplace… this is your sign.

Ready to Be the Heartbeat of COCO Dental?

Apply with your CV + a short cover note telling us why you'd be a great fit.

(We only review applications with a cover note - it helps us see your personality)

Once we've read your application, one of our team will reach out for a friendly chat to see if we're a great match.

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year

Experience:

• Dental practice: 1 year (required)
• Dental Nursing: 1 year (preferred)

Work Location: In person